Dallas-Fort Worth Metroplex
With almost 30 years of technical experience, I have functioned as a system’s architect and integrator within in the scope of corporations, government/education intuitions and church environments. My strongest ability comes from being able to see multiple sides to a workflow (end users, executives, accounting and technical operators) using The Big Picture to develop a viable plan and see it through to production. I take pleasure in challenging projects and enjoying working through the problem to find the best outcome. I also have a vast amount of knowledge and experience in the telecommunications field that I've been able to use to help save thousands of dollars in utility expenses through auditing and reformulating expenses for all my past employers.
• Oversaw hardware and software installation, configuration, and pre-deployment testing for development, quality assurance, and production servers in the IT data center • Served as subject-matter expert (SME) within the infrastructure team and provide direction, guidance, and training to staff members • Manage global backup and recovery process development, implementation, and administration based on IT policies and ITIL baselines • Maintained server backup process and offsite media management, including system administration associated with backup storage software and associated devices • Designed, implemented, and communicated scalable DevOps practices for highly-available, cloud-hosted applications in Azure and Amazon Web Services (AWS) • Supported server infrastructure and co-location services to provide and secure FGMC servers and telecommunications equipment • Design, implement, and supported the Local Area Network and Wide Area Networks • Provide data storage infrastructure to FGMC and secure data. • Implemented an effective monitoring process to ensure detection of anomalies and timely resolution of issues. • Assisted managers and executives in implementing new initiatives and projects and establishing detailed and effective SLAs for outsourced work. Ensured maximum uptime by being available after hours to resolve high priority issues. • Coordinated Business Continuity and Disaster Recovery program for all Lines of Business at FGMC and oversee LOB quarterly testing of BC plans by reviewing results and ensuring LOBs plan appropriate actions to remediate issues identified during testing. • Established a VPN platform that supported the entire employee population (over 1200 FTEs) to work from home. • Migrated all on premise and Vsphere servers to AWS. • Provided direction during build out of new office spaces and locations. • Consolidated all external DNS providers to AWS Route 53 • Established a SIEM system to consolidate all logging and event coloration
At TheBlaze I used my IT and broadcast engineering experience in a combined role as their Media Support Engineer. Several projects were undertaken such as: Moving the radio broadcast operations from NYC to Dallas. This included creating radio broadcast studios in the Dallas studio. My responsibilities included creating an in-house VoIP PBX, attaching a broadcast phone hybrid (Telos VX) to the PBX and to the audio router. Setting up Comrex Access for remote hosts and shows. Configuring SAS Rubicon consoles. Providing telco access to Harris Intraplex and ISDN equiptment. Setup redundant connectivity via SIP, DAHDI, and CO lines. Moving the customer support from an outsourced provider to in-house, porting our toll free numbers, creating a customer service queue and IVRs with in-house PBX. Migrating office staff off a hosted PBX to our internal PBX saving over 24,000 annually. Setting up our off-site data center colocated in an IBX for inexpensive, high speed (10G) internet access and peering into Microsoft and Google. Setup networking platform for IP Video distribution to our content distribution partner. Setup network segmentation and redundant routing with Juniper, Cisco, HP (Aruba) and multiple carriers such as Zayo, Level 3, ATT, XO and Cogent.
I began my career with AgriLife in Weslaco removing the old IT cabling and equipment, replacing it with a modern IT infrastructure including 3 IDF’s 1 MDF, multi-mode fiber links, roaming WiFi with multiple SSIDs and HP Procurve switches. I also implemented Active Directory services and setup multi-platform gateway for Mac, PC’s and Linux machines. Migrated all devices from a public facing class C network to a private IP space. Installed Cisco firewalls with failover paths and redundant hardware. Other upgraded included deploying a centrally managed antivirus/malware protection system, environmentally controlled MDF, internet bandwidth expansion, Novel to Exchange migration and network monitoring of bandwidth, server status and environmental telemetry. I replaced the centers failing PBX with a hybrid-VoIP system saving the center over $45k. Also assisted other AgriLife centers such as Dallas and Corpus Christi. In November of 2012 I was relocated to the Dallas AgriLife center. There I replaced their PBX system as well with a pure VoIP system. Also removed unneeded telco services and implemented SIP trunking between telco’s and our main campus in college station providing cost savings of about $48K a year. I also designed a renovation for their 300 seat auditorium including a Crestron control system, video wall and replaced the house audio. I’ve worked on redesigning the centers project specific websites and developed digital platforms to be able to provide state of the art classes online, offline or both simultaneously. Designed and implemented a VM hardware/software solution to integrate Applications as a Service consolidating all hardware into redundant hosts providing quicker turn ups, easier DR and cheaper redundancy. I helped bridge the gap between our main campus IT departments and local administration.
At AGCC I was responsible for the overall technical operations around the campus. I was also the point-of-contact for all the day-to-day technical operations of the Church. Acted as the technical liaison between the administration staff and the technical staff. I also worked with training other crew members in these areas. I designed a multi-platform computer network with integration of church management software and the internet. I coordinated several major projects including researching, finding vendors, securing funding and installing ourselves or hiring contractors for portions of the job. Oversaw several major projects from conception, design, budging, installing and commissioning such as • Redesigned the audio system in the worship center and youth building. • Setup streaming video content on the web HD video implementation and studio buildout for IMAG, web and broadcast. Worked with the construction of 3 buildings on campus Deployed digital video distribution throughout campus