Greater Boston
Executive Leader with a proven record of driving transformational change in Information Technology, service delivery, workforce development, and security operations. Adept at building and managing high-availability infrastructures, executing complex projects, and fostering strong business relationships. Recognized for practicing thought leadership and governance while enabling data-informed decisions through advanced analytics. Skilled in financial and contract management, and in applying ITIL, ITSM, and Lean Six Sigma methodologies to optimize processes, improve operational efficiency, and elevate service quality.
Executive Leader providing strategic direction across core IT disciplines with a focus on transformational practices that modernize and strengthen enterprise capabilities. Champion high-availability infrastructure solutions, disaster recovery strategies, and robust incident response frameworks to ensure resilience and continuity. Drive workforce development and enterprise software adoption to enhance operational excellence. Skilled in optimizing systems and standardizing processes through SOPs, while aligning IT strategies with business objectives to deliver scalable, secure, cost-effective, and efficient solutions.
Champion the stability and security of the digital workplace while driving high-availability infrastructure, disaster recovery, and incident response planning. Provide strategic leadership in developing and expanding workforce capabilities through innovative IT strategies. Skilled in aligning and optimizing enterprise service lines, advancing operational efficiency, and fully integrating business and technology goals to deliver measurable value.
Provide strategic and operational leadership across multiple IT disciplines, including client services, desktop support, depot repair, infrastructure, and enterprise service delivery. Drive the stability and efficiency of the digital workplace while supporting organizational transformation initiatives and advancing long-term strategic technology goals.
Provide transformative leadership across all facets of the organization’s information services, including infrastructure, service management, disaster recovery, and business continuity. Drive innovation, optimize operations, and align technology strategies with business goals to deliver resilient, efficient, and forward-looking IT solutions.
Develop and lead workforce capabilities while managing technology infrastructure across networks, data centers, endpoint hardware, physical and virtual servers, storage arrays, and help desk services. Strengthen organizational resilience by designing and implementing robust disaster recovery solutions.
Transformative IT leader driving innovation and operational excellence across Support Center, Help Desk, Data Center Operations, and PC Support Services. Skilled at modernizing IT service delivery, optimizing cross-functional teams, and aligning technology with business goals.
Service Desk and Data Center leader driving cross-functional initiatives and projects to support organizational strategic goals and mission. Skilled in optimizing IT operations, enhancing team performance, and aligning technology with business objectives.
Provide strategic leadership for Service Desk, Desktop Support, and Data Center teams, overseeing scheduling, hiring, training, and after-hours support in a 24x7 multi-server environment. Drive operational efficiency, team performance, and reliable IT service delivery.