Canada
There are two things that are the foundation of my success. First, that people overcomplicate things. Simplicity is key. Second, I never settle for good enough. Real impact requires excellence. With two decades of experience in supply chain and operations, I specialize in strategic transformation and operational excellence. I take big ideas, and turn them into smooth operations. How's this done? I simplify complex concepts and pair it with data-driven decision making. This makes it easier to understand the operations and take effective action. With a proven track record of designing innovative solutions, redefining business models, process improvement and building high-performing teams - I've unlocked millions in savings. I'm a servant leader and coach. My leadership style fosters a culture of creativity, deeper understanding and psychological safety. I empower my teams to take ownership and deliver transformative outcomes. Areas of Expertise: ↳ Strategy ↳ Business Transformation ↳ Network Design ↳ Data Analytics & KPIs ↳ Project Management ↳ Continuous Improvement ↳ Labour Relations ↳ Asset Management Team Builder | Operational Excellence | Dynamic Problem Solver | Change Management | KPI Focused | Negotiations | Sourcing | Procurement | Subject Matter Expert | Logistics | Warehouse | Demand Planning | Management | Strategy | Strategic Management | Leadership | Continuous Improvement | Systems | eCommerce | Last Mile | Supply Chain
Lead inventory management, demand planning, and replenishment across a multi-channel retail network spanning bricks-and-mortar and e-commerce. Accountable for forecasting, buy plan execution, open-to-buy and purchase order oversight, distribution strategy, and the sales and operations planning process, partnering across Category Management, Marketing, Warehouse Operations, Retail Stores, and Finance to deliver on company objectives. Select impact in the first year: • Strengthened the function by recruiting into key strategic roles, raising the capability and depth of the team •Introduced a new forecasting and buying approach that improved the quality, reliability, and consistency of replenishment and inventory decisions • Built automated workflows that removed manual effort and gave the team faster, more dependable reporting and analysis • Developed new uses of company data to produce original insight into inventory position and segmentation, sharpening how inventory is prioritized and managed • Leading a rebuild of the supply chain management approach and team dynamic, anchored in a unified culture of execution • Investing in talent through mentorship and upskilling, building a team that adapts to changing conditions while holding strong execution standards
STRATEGIC OPERATIONS & LOGISTICS CONSULTANT, DRIVING PROFITABLE GROWTH FOR RETAILERS, D2C BRANDS AND SERVICE PROVIDERS Tired of traditional consulting that falls short? When you work with me, it's a true partnership. I embed with your team to tackle your hardest problems head-on. Forget scope creep and siloed solutions. By focusing on collaboration, transparency and data backed solutions - I help you achieve real results. Take advantage of my 20 years of experience in logistics, supply chain management and operations strategy to boost the capability of your team. We'll create customized strategies to unlock growth, enhance profitability, launch new capabilities, and of course, reduce cost. 𝗪𝗵𝗼 𝗜 𝗣𝗮𝗿𝘁𝗻𝗲𝗿 𝗪𝗶𝘁𝗵: • Retailers & Direct-to-Consumer (DTC) eCommerce Brands who want to streamline operations, improve fulfillment, optimize transportation, and enhance customer experience OR • Logistics Service Providers (3PLs, Carriers, Warehousing) who know they need to improve efficiency, develop competitive pricing models, expand capabilities, and drive network performance 𝗛𝗼𝘄 𝗜 𝗗𝗿𝗶𝘃𝗲 𝗬𝗼𝘂𝗿 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 (𝗞𝗲𝘆 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗔𝗿𝗲𝗮𝘀): 📈 Strategic Growth & Profitability • Develop and refine Pricing & Revenue Models • Profitability Modeling & Analysis •Go-to-Market Strategy & Network Strategy ⚙️ Operational Excellence & Efficiency • Operational Performance Audits & Evaluations • Cost Reduction & Optimization Initiatives • Process Mapping & Continuous Improvement • Building out new Operations / Logistics Capabilities • Training & Knowledge Transfer 📊 Data-Driven Decision Making • Data Analytics & Custom Dashboard Creation • KPI Development & Performance Reporting • Database Management & Optimization (Operational Systems, CRMs) 🤝 Strategic Sourcing & Partnerships • RFP Structure, Support, and Submission Analysis • Service provider audits ✍️ Content & Thought Leadership • Creating content relevant to logistics and operations
Satisphere is specifically geared towards helping small businesses do more. We help you make sure that your data is working for you. Customer satisfaction is not just a service goal but a critical financial driver that directly impacts customer retention, recurring revenue, and lifetime value. Measure what matters, iterate and implement, increase sales (and smiles).
As a strategic leader reporting to the COO, I redefined the core service model, driving profitability and exceeding customer expectations. I was pivotal in transitioning the business towards digital retail solutions, setting the stage for future growth. Key Achievements: * Strategic Leadership: Provided strategic guidance to sales, marketing, and finance teams, ensuring operational alignment with new product launches, customer change requests, and service transformations. * Continuous Improvement: Spearheaded national continuous improvement initiatives, driving operational excellence and efficiency. * Global Representation: Represented Canada at the Global Operational Excellence Council, showcasing our achievements and learning from international best practices. * Innovation: Designed innovative tools to model diverse customer service requirements, revolutionizing our understanding of operations and generating savings exceeding $1 million per year. * Fleet Management: Implemented a fleet management program enhancing transparency and data availability, leading to significant annualized savings of over $750K. * Performance Tracking: Implemented new dashboards and KPIs to track and report the performance of continuous improvement initiatives, providing comprehensive visibility into nationwide progress. * Vendor Management: Sourced fuel vendors based on yearly volume and negotiated discounted rates, resulting in annual savings of $100,000+.