John MacDonald

An out-of-the-box thinker who loves a challenge, passionate about research, writing, and exploring nuanced perspectives.

Toronto, Ontario, Canada

About

I’m a recent graduate from the University of Guelph-Humber, where I completed my Bachelor of Applied Science in Psychology. During my studies, I built a strong foundation in research skills, analysis, qualitative interviewing, and academic writing — skills I sharpened through thesis work, hands-on research projects, and organizational involvement as an Agora Fellow and member of both the Psychology Society and Psi Chi. Beyond the classroom, I bring extensive customer-facing experience across industries like retail, hospitality, and media. Whether assisting members at Costco Wholesale, moderating conversations on Deutsche Welle’s platforms, or welcoming guests in Berlin’s hospitality sector, I have always been passionate about creating positive experiences, solving problems with patience and creativity, and communicating clearly and effectively. Driven by a deep curiosity about people and a desire to understand diverse and nuanced perspectives, I approach every role with empathy, open-mindedness, and a commitment to continuous learning. Known for my strong writing skills, critical thinking, and dedication, I’m excited to apply my background in psychology, research, and people-focused service to new professional opportunities. Let’s connect — I’d love to hear from you!

Experience

  • Forklift Operator at Costco Wholesale Canada
    Apr 2020 - Present · 6 yrs 3 mos

  • Community Manager at Deutsche Welle
    Jun 2019 - Dec 2019 · 7 mos

    I would engage with the community in the DW Stories Facebook page, ensuring that people were respectful while also ensuring the platform had room for discussion and discourse. I would also conduct some light video editing and ensure the text was free of errors.

  • Front Desk/Bar at Singer109 - Backpacker Hostel Berlin
    Apr 2018 - Dec 2019 · 1 yr 9 mos

  • Assistant Store Manager at Mister Safety Shoes
    Jan 2011 - Jan 2018 · 7 yrs 1 mo

    Train and coach sales associates on product knowledge and sales standards. Assisting in opening/closing procedures, Direct patrons in purchasing suitable footwear according to line of work, Accounts paperwork for company contracts

  • Intern at Keele Street Christian Church
    May 2009 - Aug 2009 · 4 mos

    Worked with youth, Planned and organized events and public outreach (i.e. community picnics, food drives, Battle of the Bands)