Vienna, Virginia, United States
Close to 2 decades of experience in Facilities Management, successfully overseeing day-to-day operations as well as scheduling periodic and preventative maintenance, ensuring emergency troubleshooting and maintenance support availability. Managed construction projects as well as data gathering, short and long-term building improvement and conservation. Successfully achieved and exceeded yearly budgets, identifying cost reduction opportunities without affecting quality and safety standards. Established ticketing system for tracking employee requests, ensuring immediate and standardized response. Senior level Project Manager with a demonstrated track record of generating positive, measurable outcomes for organizations at different stages of their digital transformation journey. Has managed transformation and technology modernization initiatives for over 100 clients across a variety of vertical industries, including: construction, healthcare, manufacturing, transportation & logistics, and education. Effectively led and actively coordinated teams of technical experts to integrate the deployment of hardware, software, security, networking and services solutions. The true value of management is earned when unexpected developments interrupt the best laid plans. John has a reputation of rising to the occasion when disruptions take place. This is when focus and attention to detail must be combined with creative problem-solving skills to rapidly assess situations and chart a new path to client objectives. KEY SKILLS: Critical Thinking ● Problem-Solving ● Risk Assessment ● Communication Contract Management ● Customer Service ● Time Management Cost Control ● Budgeting ● Asset Management ● Proactive, Positive AttitudeClose to
Capitol Hill Management – Publisher of Political Hispanic and USA Hispanic News publications. • Scoped sales initiative ahead of 2020 election, setting targets, assessing timelines and resources for achieving objectives. • Conducted regular meetings to review progress and identify challenges to achieve sales objectives. Proposed alternatives for improving sales efficiency. BizTechReports – An independent reporting agency with offices in the Washington, DC metropolitan area that covers analysts and thought leaders in business technology. BizTechReports is an IDG Content Partner that explores the role technology products and services play in the overall economy and in specific vertical industries. • Reviewed and redefined field survey operational processes for various technology-specific research initiatives with national and international clients. • Evaluated quality of respondent lists from different panel providers to ensure accuracy of data gathering and market projection activities. • Advised on best practices for engaging with high-tech executives to illustrate value of independent survey offerings from BizTechReports.
CWPS, later acquired by Red River, a leading provider of Managed IT, help desk, and other support services. In 2019, CWPS was acquired by Red River Red, bringing more than 20 years of experience and mission-critical expertise in security, networking, analytics, collaboration, mobility and cloud solutions. • Managed full life cycle of projects from problem statement formulation through to final delivery of outcomes on over 300 projects. • Set, coordinated and communicated project workflow and milestones, adjusting timelines as needed. • Engaged with client executives and their respective teams to ensure alignment with expectations, which often evolved over the course of many projects. • Designed and developed a Schedule Dashboard that was adopted across CWPS to maximize utilization of engineering resources and optimize the management of multiple projects. The tool fundamentally changed the way the company tracked and managed human and technical resources by providing a high level of transparency to sales teams, delivery managers and strategic planners. • Implemented and maintained best practices across our full range of service activities, including successful compliance with required ISO standards.
Transurban manages and develops urban toll road networks in Australia and North America, a Top 20 company on the Australian exchange (ASX). • Established in-house Facilities Management to 32K sq. ft. operations facility, previously outsourced. • Implemented, budgeted and oversaw preventative maintenance schedule as well as internal facilities calendar to track 40+ facility upkeep activities including: HVAC, electrical, plumbing, fire prevention, safety and structural. • Created first-time $3M US facilities budget while constantly evaluating external vendors for quality of service and competitive pricing. • Recruited, coached and led new 5 person US facilities team to proactively maintain facilities and exceed customer service requirements while ensuring a clean and safe environment. • Facilitated the move of personnel to new 20K sq. ft. headquarters in Tysons Corner, VA. • Introduced new facilities help desk ticketing system; ensuring 300+ monthly requests were completed within pre-established deadlines. • Instituted safety training calendar ensuring training for all personnel on fire, medical and shelter-in-place procedures.
AREVA with HQ in Paris, France, is leader in high value products and services in the Nuclear Power industry, from uranium mining to used fuel recycling, including nuclear reactor design and operating services. Successfully led AREVA’s North American HQ Facilities Administration, aligning local operations with company directives. • Owned AREVA’s Facilities Budget, repeatedly meeting or exceeding annual budget goals. • Secured cost reduction in areas such as: rent, insurance, utilities, security, and IS assets (computers, printers, video equipment and company cell phones), whilst maintaining the company’s high quality standards. • Oversaw the expansion and reduction of office space according to corporate directives, safely and successfully redeploying employees and assets in accordance to local laws and regulations. • Safety officer for Washington DC and Tyson’s Corner offices, developed and implemented a safety culture which resulted in zero lost time accidents in the DC region over a 5 year period. • Drafted and maintained office’s Facility Emergency and Evacuation plans, encouraged employees’ CPR recertification, also created and maintained a dedicated Inclement Weather Hotline for employees to call. • Successfully implemented new SAP Purchasing Process system, achieving efficiencies in multiple areas.