John Hatfield

CTO and CEO

London, England, United Kingdom

About

Experience: Senior Consultant, ICT Programme and Project Management for International Commercial and Government Projects. Management and Implementation of ICT Technical Infrastructure, Software Development and Operations. Hands-on experience and management of Business Analysis and full SDLC, Systems Support, eCommerce, and Marketing Founder and operator of a group of several SMEs encompassing, hospitality services and licensed retail. Goals: To successfully deliver further ICT infrastructure / Systems and technical projects as a techncial consultant and customer focussed business manager. Specialties: PRINCE2 Practitioner / MS Project, Systems and Business Analysis (UML), Software Development

Experience

  • Group CEO at THE HENLEY HOUSE GROUP
    Jun 2013 - Present · 13 yrs 2 mos

    Founder and owner of a retail group including High Street stores, Wine Bars and Spas, including the "Jacobini" Wine Gallery , "Sansara" Spas and "The Henley House" brands. Current outlets include a wine bar riverside event space at Henely on Thames, as well as Spa and Beauty centres in West London and Surrey.

  • PSO Consultant at IFS
    Jan 2020 - Sep 2021 · 1 yr 9 mos

    Design and Implementation of AI based solutions for Workforce Planning and Scheduling Optimisation and supply chain solutions for clients in Europe, Asia and North America in real time, including Ericcson and Brita, as well as UK based projects for Virgin Media, Sedgwick, and Capita. AI optimized workforce planning software and workforce management software to boost first-time-fix and customer satisfactionField service scheduling for your mobile workforce of individuals, teams and contractors is complex. Customer-satisfying, first-time-fixes need the best technicians, with the right skills and parts, at the service location to meet SLA demands.

  • Business Analyst / Project Manager at Tower Hamlets Homes
    Sep 2016 - Oct 2017 · 1 yr 2 mos

  • Senior Business Analyst at Origin Housing
    Aug 2015 - Apr 2016 · 9 mos

    Senior BA responsible for ta MS Dynamics CRM requirements, design and tech documentation

  • Director of ICT / COO at Lineten Limited
    Sep 2014 - May 2015 · 9 mos

    Senior manager with responsibility for ICT development strategy and a portfolio of e-commerce related software development and infrastructure projects, featuring mobile apps, web services, database and data warehouse services.