Atlanta Metropolitan Area
A material management professional with 20 years of progressive and diverse experience in procurement, inventory control, staff development, budgeting and supply chain management. Skilled to develop an material management team that will meet and exceed a company’s business goals and expectations.
Receive request, identify equipment by serial# and/or customer#. Correctly identify parts needed and offer solution and pricing for the customer; i.e. utilize alternative stocking locations, replacement part vs completion. Gather warranty information and evaluate if parts should be covered under warranty or service contract or should be charged to the customer. Enter order into SAP to complete the document. Determine mode of shipping and method of payment. Save order/quote and provide transaction numbers as reference to the customer. IDENTIFY CORRECT PART: Receive request, identify equipment using the Service Point, Parts Manuals and/or Sherlock, Component Scout and personal reference material. Calls received into this department are from customers or service technicians. NOTIFICATIONS FOR TECHNICAL SUPPORT: Receive request, Identify equipment, collect & record all diagnostic information from the customer. Enter notification into SAP. Inform customer of pending action. TRACK & EXPEDITE SHIPMENT: Receive request from external/internal customer, analyze original order and determine action needed. Track shipments via carrier web sites, notes on order, or direct contact with vendor or warehouse. Provide required information to requestor. ESTABLISH/ACTIVATE NEW PART NUMBER: Receive request. Determine if part should be activated and established in SAP. Inform customer of parts status. Complete form and submit to Product Managers. Receive feedback from Product Managers and inform customer of part status. SET UP NEW ACCOUNTS/TRANSFER EQUIPMENT/REVISE CUSTOMER INFO: Receive request. Enter applicable data. Educate new customer on process. Notify appropriate department/s via SAP. PROCESS RETURNS: Receive requests. Pull order information. Determine parts, quantity and reason for return. Process return and provide Request for Material Authorization (RMA) number.
Provide direct and indirect supply support, performs logistical, inventory and accounting services for various activities and staff. Develops annual budget submissions, mid year review, data calls and maintains memorandum accounting records and files. Coordinates and procures from approved sources contract berthing for eligible Drilling Reserve personnel. Prepares expenditure documents for items deemed obsolete or in excess of local needs. Acts as liaison between the Reserve Facility and their respective Public Works Department in all matters related to building maintenance, local telecommunication systems, facility contracts and services.
• Responsible for the stocking, receiving, replenishment, stock transfer, customer returns, international shipments, dangerous goods shipment • Load and unload materials in warehouses, commercial truck and storage facilities • Receive materials into an organization and verify materials against invoices to ensure accuracy of the delivery • Performs daily cycle counts and bin maintenance activities, ensures inventory accuracy in assigned areas of warehouse operations, kitting and removals • Provides priority processing of all critical material requirements, pick, pack and ship supplies as required to support customers and warehouse activities according to IATA, FAA and DOT regulations • Process transactions related to receiving discrepancy, service order generation for unserviceable materials, shelf life control, and pre-kitting activities for inventory and customer requirements
Student
• Responsible for the receipt, stow and issue of material ordered by various organizations • Load and unload materials in warehouses, commercial truck and storage facilities • Receive materials into an organization and verify materials against invoices to ensure accuracy of the delivery • Count or weigh parts to check quantity accuracy. Contact the vendor when the shipment is inaccurate to rectify the discrepancy • Perform transactions in R-Supply and Nalcomis to adjust new quantities during shipping transactions to remove surplus inventory from stock • Monitor the stockroom inventory and report discrepancies in quantities to stock control