City of Johannesburg, Gauteng, South Africa
Development and implement E-Governance, COBIT, ITIL, ISO , BSM Policies & Processes with an Integrated Management Framework, Spearhead the implementation of a Public Sector Governance Management framework. Support Strategic Procurement in both ICT, Solutions and Resources. Over 38 years ICT experience in; Management of ICT Departments &Functions; Management Consulting in integration of ICT departments, functions & resources. Manage Complex Bids, PMO delivery, Project Management in ERP, BI, ECM, Outsourcing, Cloud, GWEA, Connectivity, Service Management, Telco's, SDLCM, Systems Retirement and Over 20 years in the public sector (national, provincial and municipalities & SOEs Strategy, delivery, advisory, Tender & Procurement adjudication, Business Transformation Delivery (Integration, Value Chain, BPR, Process Alignment and Governance structures. Change Management experience in Organisational change, OD, Branding, Training, Work Study, Union engagements, Awareness Campaigns, Facilitations, Team Development) and ICT Governance. Spent 2 years on a tender committee to ensure compliance and recommend and approve procurement spend. Negotiated Business Agreements, Service Level Agreements and Outsourcing Agreements between the PPP sectors respectively. Developed and implemented Government based Best Practice, ICT policies, regulations and Strategy over the last 15years. Facilitated internship and skills development in ICT for graduates and PDI’s. Participate in the IDC, ITWEB, SMEXA, ICITP and Forge Ahead Public Sector as Thought Leader. Driving the Government Transformation, Strategy and Delivery Agenda to make Smart Government, Economic , Service and Citizen Transformation a reality. Achieved the Integration of the Eastern Cape Provincial Government ICT functions into SITA. Awarded the first Chartered CIO Certification in the country. ICT Advisor for the Department of Employment and Labor. Interim Chairperson : ICT Steering Committee Department of Justice
Manage and oversight of ICT Operations and functions; 1. Network Operations 2. ICT Security 3. Data Center, Server Management, Cloud Management 4. End user Computing 5. Unified Communications
Business Transformation Solution Development Architecture Development ICT Strategy and Policy Development
Assist EOH Divisions and Business Units as part of the Public Sector Vertical to achieve positive outcomes in their Strategy and Solutions Offerings to the Public Sector. Provide Strategy and Advisory Services to Public Sector Clients on Solution Definition, Strategy, Governance and Best Practice alignment. Assist in the development of the EOH PSV Strategy Practice and related frameworks, knowledge systems and Thought Leadership initiatives focused on Public Sector Value Propositions leading to the Government Transformation and related Smart Government enablement. Assist Strategic Account Executives in providing unique solutions to their Client Challenges and Priorities aligning these to bespoke procurement outcomes. Provide Quality Assurance and facilitate large complex bids or value propositions within one division or cutting across all EOH Divisions and Business Units. Assist EOH by providing access to strategic stakeholders in the Public Sector Domain covering the Middle East and Africa context to further expand the existing footprint of EOH and its Value Propositions.
Strategy Consultant Lead for Public Sector within Consulting Services Focus on assisting Dimension Data and its Business Units to achieve the delivery of value propositions to our Public Sector Clients that will enable them to Align Business and ICT; Maximise their delivery capability; provide them with the capacity and capability to Transform themselves in the pursuit of delivering services in a Citizen Centric manner and underpinned by Governance, Auditable Outcomes and Innovation as key drivers.
Strategy and Solutions Business Transformation, Strategy Definition and Alignment Program Management Program Management for all Public Sector Projects Delivery Oversight for all Partner Projects Risk Management of Public Sector Business Unit projects Quality Assurance for all Public Sector projects BUSINESS DEVELOPMENT BID Manager for Public Sector offerings Subject Matter Expert for the Public Sector Subject Matter Expert for Knowledge Management and the Enterprise Content Management Space. Compile Bids for the Public Sector Account Team Solution Definition for Clients Consulting Services Partner Management Change Management Strategy and Solutions Consulting for the Public Sector Service Level Agreement formulation and negotiation Public Sector Awareness Program Operations Duties Financial management of budgets Resource management Contracts management Client interaction Operations process oversight Support to the office of the CEO Staff acquisitions Strategy Implementation Performance Management
NEKEN helps customers with Strategy and Solution Consulting and delivery covering ICT, Training and Commodity Facilitation. Strategic, Advisory and Architecture Solution services for Clients. Programme management: - Manage customer expectations and customer relations. - Compile and document a strategic plan/roadmap for the account. - Participate in the customer’s budgeting process. - Increase the scope of the Product & Service and move up the Client value chain. - Engage with the account management function to identify and develop new opportunities on the account and participate in securing the business. - Prepare and deliver accurate, descriptive and timeous monthly reports detailing the performance and future objectives of the Client account. - Manage sub-contractors where required. Human resources: - Ensure that HR and Employment Equity policies are adhered to. - Build and manage a high performance onsite team. - Mentor and assist senior team members. - Ensure that career and succession planning is in place. Service management: - Ensure that service levels are maintained in accordance with SLA commitments. - Implement and manage a continuous improvement process with targets. - All structures, policies and procedures and operations manuals must be documented in line with the customer’s service methodology. Financial management: - Meet or exceed turnover targets and margin targets. - Meet or exceed collections targets (reduced debtors day). - Manage the budget. - Process all financial transactions timeously. - Report on the financials on a scheduled and ad-hoc basis