Hamburg, Hamburg, Germany
I operate at the intersection of global operations, transformation, and commercial governance in complex, international environments. In my current role, I coordinate and optimize global delivery structures across Europe, the US, LATAM, Asia, and the Middle East, working across multiple markets in a highly matrixed setup. My focus is on creating clarity, structure, and scalable operating models in environments that are often complex, fragmented, or rapidly evolving. I bring a combination of operations, sales, and transformation experience, allowing me to bridge the gap between commercial objectives and delivery execution. Core areas of expertise include: – Global delivery and operations management – Transformation and process optimization – Pricing strategy and commercial governance – Leading in matrix organizations without direct authority – Aligning cross-functional stakeholders across regions Earlier in my career, I built and led teams with full commercial responsibility, giving me a strong foundation in performance management, growth, and execution. Open to opportunities in Global Operations, Transformation, and Delivery Leadership roles in international or remote-first environments where complexity requires structure, alignment, and scalable solutions.
Leading the global coordination, governance, and optimization of recruitment delivery across Europe, the US, LATAM, Asia, and the Middle East. Operating in a highly matrixed international environment without direct reporting lines, aligning multiple country organizations to ensure consistent, scalable delivery. Key contributions & impact: Orchestrating multi-country delivery models across 10+ regions, ensuring alignment between local execution and global standards Defining and implementing global pricing frameworks, including margin structures and commercial guidelines across international markets Reviewing and approving complex client contracts prior to legal validation, ensuring commercial viability and risk mitigation Overseeing international client engagements with a focus on delivery quality and performance Driving consistency, governance, and operational excellence across diverse regional teams Supporting revenue generation through optimized delivery structures and commercial alignment Acting as a central interface between sales, delivery, and legal, ensuring seamless execution of global client programs
Led the implementation of global HR and workforce transformation programs for international clients, covering the full employee lifecycle. Key contributions & impact: Delivered end-to-end HR programs across multiple regions, including Recruitment, Learning & Development, Reskilling, Retention, and Outplacement Acted as central interface between clients, delivery teams, and internal stakeholders, ensuring alignment and execution across countries Managed complex, customized program setups tailored to client-specific transformation needs Coordinated cross-functional teams in a matrix environment, ensuring seamless delivery across service lines Supported clients in navigating organizational change and workforce transformation initiatives Contributed to the development of scalable program structures for international rollout
Completed advanced training in hybrid project and process management, combining classical and agile methodologies. Certifications obtained: IPMA Level D – Certified Project Management Associate Focus areas: Integration of agile and traditional project management frameworks Application of structured methodologies to complex transformation and process optimization initiatives Strengthening capabilities in cross-functional project delivery and stakeholder management
Managed and scaled recruitment and sales operations with full responsibility for team performance, commercial outcomes, and operational excellence. Key contributions & impact: Built, led, and developed cross-functional teams (Sales, Recruiting, Delivery) with up to 15 employees Owned budget and revenue performance across multiple cost centers Scaled recruiting and sales capabilities to support sustained business growth Led end-to-end process optimization and transformation initiatives, improving efficiency and delivery performance Implemented performance management frameworks based on KPI analysis and data-driven decision-making Negotiated contracts with clients and candidates, ensuring commercially sound agreements Strengthened customer relationships and expanded existing accounts through targeted growth strategies Delivered change management initiatives (incl. ADKAR) to drive adoption of new processes and organizational structures
Led and developed a specialized IT contract recruiting team, driving commercial performance and operational execution. Key contributions & impact: Built and managed a high-performing recruiting team (6 employees) Owned revenue and delivery performance for the contracting business unit Developed and implemented scalable recruiting and sales processes Conducted contract negotiations with clients and candidates Improved delivery efficiency through KPI-driven performance management Supported business growth through client acquisition and account development
Delivered end-to-end recruitment solutions in a highly competitive IT contracting market. Key contributions & impact: Built and managed a portfolio of clients and candidates Drove new business development and expanded existing accounts Managed the full recruitment lifecycle, from sourcing to placement Negotiated contracts and ensured successful deal closures Advised clients on process optimization and hiring strategies
Delivered lectures and workshops in accounting and controlling for large academic groups. Key contributions & impact: Conducted training sessions for up to 350 participants Developed and delivered structured learning programs Trained and coached new lecturers
Supported sales leadership through data-driven performance management and reporting. Key contributions & impact: Analyzed sales KPIs and identified performance improvement opportunities Developed reports and dashboards for management decision-making Contributed to optimization of sales performance