Auckland, Auckland, New Zealand
A results-driven leader possessing a wealth of experience and knowledge within sales and brand management, negotiation, and adherence to strict deadlines. Experienced in managing fast-paced, demanding roles effectively communicating with colleagues at all levels, forging and maintaining working relationships. Provides forward-thinking insights and recommendations to exceed goals. Enthusiastic with a desire to learn, an analytical mindset and a passion for growth and sustainability of business.
Determine and solidify customer requirements through outcomes-based questions to provide suitable recommendations in a consultative manner. Focus on customer acquisition and maintaining an effective relationship for retention. Delighting customers with excellent service and ensuring that their needs are met. Conceptualising effective business strategies to maximise productivity and decrease loss through personal interaction with colleagues and customers. Update Suppliers on strategic changes and work collaboratively to ensure correct products are ranged and supported. Position pricing, product range and services with customers by leveraging understanding of competitors model and their overall strategy. Handle sensitive documents and information with exceptional confidentiality. Identifying potential performance improvements through KPI monitoring. Utilise merchandising skills to create an environment that guides customers through the department and upsell products. Drive sales through staff training on sales strategies, PK and pushing KPI’s.
To engage and determine customer requirements through outcomes-based questions to delighting customers with excellent service and ensuring that their needs are met. Creating effective business strategies to maximise productivity and decrease loss through personal interaction with colleagues and customers. Lease with suppliers on strategic changes and work collaboratively to ensure correct products are ranged and supported. Position pricing, product range and services with customers by leveraging understanding of competitors model and their overall strategy. Identifying potential performance improvements through KPI monitoring. Utilise merchandising skills to create an environment that guides customers through the department and upsell products. Keeping up to date with market trends and moves.