Lüdenscheid, North Rhine-Westphalia, Germany
My career spans People Operations, team leadership, and organizational development across international environments, with a strong focus on building scalable HR structures and leading through operational complexity. I bring hands-on experience across the full employee lifecycle, including HR operations, workforce management, performance processes, and employee relations in fast-paced, high-volume environments. My approach combines operational discipline with a strong focus on people, communication, and leadership effectiveness. I began my career in education, teaching history and languages, where I developed core strengths in coaching, communication, and managing diverse group dynamics—skills that continue to underpin my HR leadership style today. I then moved into large-scale operations at bpost, where I led teams of 100+ employees in a high-pressure, shift-based environment. This role strengthened my expertise in operational leadership, workforce planning, and performance management, as well as the importance of clear structure and accountability in large organizations. In subsequent roles in international and fast-scaling environments, I expanded into broader People Operations and HR responsibility across multiple functions and countries. This included supporting organizational change, improving HR processes, and partnering with leadership to align people structures with business needs. Alongside my corporate career, I founded an entrepreneurial venture, which strengthened my understanding of branding, digital engagement, and building communities—further reinforcing my belief in the connection between culture, communication, and performance. I am particularly motivated by HRBP and People leadership roles where I can combine operational ownership with strategic contribution—supporting leaders, improving organizational effectiveness, and building environments where people and performance reinforce each other.
Led end-to-end People Operations across multiple European markets, ensuring compliant and scalable HR infrastructure in dynamic environments Owned payroll, incentive, and compensation processes in close collaboration with Finance and executive leadership, ensuring accurate and legally compliant payouts Designed and implemented structured HR processes to stabilize previously fragmented workflows and reduce operational risk Drafted and revised employment contracts and legal documentation across jurisdictions (including Belgium and the Netherlands), aligning with local labor law and internal governance standards Acted as key operational partner to Managing Directors and senior stakeholders on sensitive compensation and policy topics Translated strategic decisions into executable processes, ensuring smooth cross-functional coordination between HR, Recruiting, and Finance Built documentation standards and governance frameworks to increase transparency, auditability, and resilience of People Operations Managed high-pressure escalations and complex employee cases with a structured, solution-oriented approach
People Operations & Workplace Enablement * End-to-end ownership of employee lifecycle processes (pre-onboarding, onboarding, offboarding) * Design and optimization of HR service delivery models, including internal HR Service Center operations * HR systems ownership and administration (HRIS, payroll interfaces, data integrity and process alignment) * Administration and coordination of employee benefits programs and policies * Support of learning and development infrastructure, including LMS consulting and user enablement * Coordination of travel, mobility, and insurance-related HR processes within an international environment * Contribution to remote work and hybrid workplace strategies, including operational enablement and policy execution * Cross-functional collaboration with HR, Finance, and Operations to ensure consistent employee experience
* Acted as a key partner to leadership in a fast-paced, international environment, supporting organizational growth and change initiatives * Contributed to organizational design, team scaling, and process optimization across multiple business areas * Drove improvements in processes and structures to enhance efficiency and client experience * Supported cross-border collaboration and alignment within an international setup * Played a central role in maintaining and strengthening a high-performance, feedback-driven culture * Worked closely with stakeholders across functions to align people strategy with business objectives
bpost – Operations Leadership / People Management * Led and developed a team of 100+ employees in a high-pressure, time-sensitive operational environment * Managed workforce planning, shift organization, and daily operations to ensure efficiency and service quality * Drove performance management processes, including coaching, feedback, and development of team members * Ensured operational excellence through structured processes, clear communication, and strong leadership presence * Handled employee relations topics and conflict resolution within a large, diverse frontline workforce * Implemented process improvements to increase productivity and streamline workflows * Built a culture of accountability, reliability, and teamwork in a demanding operational setting