Joelyn Yep

Writer, Puzzlemaker, Creative Biz Manager | 🗝 Content, Strategy, Impact | 🧩 Helping Organisations to be Human with Storytelling and Mapping

Singapore

About

Highly-skilled Publishing and Communications professional with over 9 years of experience, seeking to leverage expertise to transition into a role in Internal Communications, Strategic Planning, Corporate Planning, or Publication Management roles. A passionate storyteller with a flair for creating relatable content aligned with organisational strategic goals.

Experience

  • Strategy & Planning and Corporate Administration at Arts House Group (AHG)
    Feb 2024 - Present · 2 yrs 6 mos

    Major Achievements >> Founded The Strategy Times, a bimonthly newsletter covering organizational initiatives contributing to our strategic directions. Played a key role in finessing AHL’s internal communications and strategic thinking among staff. >> Central Organiser for AHL's annual Strategy Cafe and strategic panel series (2024 to present), providing a platform for clear communication between team members and heads of departments on workplans, strategic directions, and inter-departmental collaboration. • Annual Report - Facilitated content management for AHL's Annual Report. • Internal Communications - Solidified awareness and engagement in strategic thinking through "The Strategy Times" and "Strategy Cafe", providing platforms across departments to ideate and align annual workplans, future initiatives, and possible suggestions with AHL's vision and strategic directions. • Board Administration - Secretariat support to the organisation of AHL's Board Meetings, activities, and appointments. • Corporate Administration - Maintenance of utilities, sustainability efforts, and staff welfare within the corporate office. • Management Assistance - Management of C-Suite calendars and other administrative duties.

  • Writer & Puzzle Publication Designer at Joelyn Yep
    Nov 2008 - Present · 17 yrs 9 mos

    Major Achievements >> Published in ten (10) different publications and anthologies my four (4) publishers across Singapore and Malaysia. >> NAC Post-Graduate Scholar 2019. • Content Creation – Creative Writing of puzzle-embedded thrillers within a single fictional universe • Content Curation – Launched a monthly newsletter speaking about mindset and process considerations to aid sustainable creative practices. • Editorial Management – Editorial management of independently-published fiction zines. • Stakeholder Engagement – Communicated and liaised with internal and external stakeholders in the independent writing and literary community for markets, events, and programme.

  • Manager, Marketing & Event Management at Lifelong Learning Institute (LLI)
    May 2023 - Feb 2024 · 10 mos

    • Content Curation – Content Curation and Creation for at least eight (8) major roadshows for signature event SkillsFuture Festival 2023. • Webmaster – Maintenance and SEO / SEM optimisation (average of ~40,000 monthly views) • Content Strategy – Copywriting for marketing materials in the division, ranging from event panels, electronic digital mailers, to website articles (under “LLearning Bytes”)

  • Personal goal pursuit at Career Break
    Jan 2022 - May 2023 · 1 yr 5 mos

    Major Achievements >> Copywriting for a learning portal with the Public Service Division, driving Learning & Development and Staff Engagement across Singapore’s Public Service. >> Reviews of over 20 Escape Room and Immersive Experiences with International Escape Room Review site, ESCAPETHEROOMERS.com • Career Break - Took an intentional pause to focus on personal development and creative projects. • Content Creation & Curation - Completed one fiction novel manuscript (70K+ words) • Editorial Management - Monthly newsletter covering mindset and process-driven creative practices. • Analog Game Development – Produced three independently-produced short story thrillers with accompanying puzzle experiences.

  • Manager, Strategy & Planning at Arts House Limited (AHL)
    Sep 2020 - Jan 2022 · 1 yr 5 mos

    Major Achievements >> Played a key role in the successful execution of 2 major placemaking projects, including “Art & AI: In Conversations” and the Cultural Medallion Showcase, ensuring alignment with strategic priorities and effective project management. • Strategic Planning - Facilitated operational and content management during C-Suite Strategic Retreats, ensuring effective communication among stakeholders, streamlining funding proposal processes. • Policy Research & Planning - Proposal of a standardised evaluation process through full-loop qualitative research and feedback analysis for an average of over 100 events managed annually. • Internal Communications - Led strategic planning initiatives by assisting at least 2-3 department directors in aligning their annual workplans with the organisation’s performance and vision through analysis of precedence and qualitative data.