United Kingdom
Skilled in training and education. Comfortable with facilitating a group of individuals, be it a tour, or a training program. Is personable, enthusiastic, and an extrovert. Possesses excellent interpersonal skills. Able to work well with others. Willing to adapt to new environments. Always seeking to improve myself personally and professionally. Able to speak English fluently and Mandarin fairly.
Responsible for Governing Body and Committee membership administration, and supports other Academic Office processes across the team.
Played a supporting role in seamless event execution, collaborated across teams for successful outcomes and managed logistics and scheduling for several events. Coordinated the following major events: 1. HSBC Global Connections (Singapore 2023) 2. COP28 (Dubai) 3. Adyen Singapore Annual Client Appreciation 2023 4. Singapore Art Week 2024 (S.E.A Focus)
I was responsible for the execution of the Certificate in Financial Needs Analysis and Plan Construction (CertFPC), Diploma in Financial Planning (DPFP), Chartered Financial Consultant®/ Singapore (ChFC®/S), and Chartered Life Underwriter®/ Singapore (CLU®/S) programmes that was undertaken by over 5000 students between 2020 and 2023. Was directly involved in academic operations such as student outreach, course registration, facilitation of online classes, exam registration, student data processing, data analysis, and assisting lecturers with back-end administration. Since 1st August 2023, I had taken on the pivotal role of spearheading the integration of ZOHO Desk, an external Customer Relationship Management (CRM) platform, with our company's internal processes to enhance operational efficiency and customer satisfaction. This initiative has resulted in significant value addition for both students and candidates, enabling smoother interactions and heightened engagement. In addition to my primary responsibilities, I am also an active and dedicated member of the company's Sports and Social Committee. Noteworthy accomplishments within the committee include orchestrating monthly staff birthday lunches, a memorable company bowling event, a lively company BBQ event, and planning the highly anticipated annual company Christmas Dinner of 2022.
I was responsible for the preparation and production of sushi rolls alongside my bosses and colleagues. My other responsibilities also include ensuring the smooth operation of daily tasks as well as maintaining safe food handling within the kiosk. Requires precision and focus to produce quality sushi.
I was part of an excellent service team at Reed Hall which is managed by the University of Exeter. My primary role involved lunch services and regularly serving during weddings and dinner events. I have also served at the university’s Vice-Chancellor’s home on several occasions where he regularly hosts dinner gatherings.