Atlanta Metropolitan Area
Please note: If you have a role with your company you would like me to consider, please visit https://jgoguen.ca/contact/careers/ before sending any message. You can find my résumé and more details about me there, including many things recruiters ask me for. You will also find a specific word I ask to have included with your message to help me separate out low-quality or spammy messages.
Working with the Client Platform Engineering team, I work to enhance the security posture of corporate infrastructure and client devices. I work to assess the security of core infrastructure, corporate services, and client devices and recommend security improvements. I also assess new projects and technologies to provide recommendations on their use cases and build tools and automation to enhance the security of corporate assets. As part of this, I am continuously staying up to date with the changing threat landscape and current and new attack vectors and techniques, and I stay current on endpoint hardening methods. I also have the opportunity to contribute to open source software. Notable contributions include: - netfilter: I discovered a bug causing `iptables-restore` to attempt to acquire a lock it already held and fail. My fix was merged by a core maintainer without debate shortly after the 1.8.0 release.
Working within Security at Meta, I work closely with other teams to improve the overall security of their systems while focusing on the efficiency, scalability, stability, and reliability of their systems, all with minimal to no impact to the people using their services. I also work closely with teams to evaluate the tradeoffs of each decision from both a security perspective and a user experience perspective, enabling them to make clear, well-informed, well-documented decisions about current and future work at every step. Prior to working in Security, I worked with a team supporting the Meta Platform (Facebook API, OpenGraph, recommendations, payments, social plugins, etc.). My focus was on the security, stability, efficiency, scalability, and reliability of payments services within a PCI- and SOX-compliant environment. I worked closely with teams operating in this environment to ensure future plans would retain our compliance status and to ensure teams were fully aware of the possible paths through projects involving PCI- and SOX-compliant services.
I develop Perl and PHP applications and web pages to support the needs of the university community, both stand-alone applications and applications developed through the Hannon Hill Cascade Content Management System. As an essential component of the development process, I work closely with Business Analysts and clients frequently during the development process and post-release. I also manage CentOS GNU/Linux and Microsoft Windows servers operating in various roles within the university. I manage and integrate CAS, Shibboleth, and Active Directory Federation Services Single Sign-On services. I also manage Apache HTTP and Apache Tomcat servers.
I worked closely with the university community to answer technical questions and address technical concerns regarding Windows, Mac OS X, Microsoft Office, Linux, wireless networking, and various university services and systems. Where a resolution at first contact was not possible, I analyzed the issues presented and referred the issue to the appropriate Level Two support expert. I also assisted and trained other student consultants on both technical and procedural matters, completed software development and software documentation tasks, monitored the status of various university systems and services, and contributed to improving workplace policies and practices.
I provided on-site in-person Level One technical support and advising services to the University of New Brunswick Faculty of Nursing as a first point of contact. Where I was unable to resolve an issue, I analyzed the issues presented and referred the issue to the appropriate Level Two support expert. I also provided individual or group technical training services upon request for supported university systems and applications. I worked with individual professors and support staff within the Faculty of Nursing, both for individual and course-specific requirements, to provide recommendations on the selection of new and replacement computer equipment. I also performed an initial faculty-wide inventory of existing computer equipment and incoming computer equipment to better assist with determining where replacement equipment and equipment repairs were most needed and would provide the greatest benefit.
I worked with the QRadar remote sensor development team to produce an automated functional test suite for new and existing QRadar remote sensor devices. I also located, investigated, and corrected defects with QRadar remote sensor devices. I also created auto-update packages for QRadar. This involved correlating and normalizing new exploit vulnerability information with existing event categories. As part of this work, I developed a script to automate the retrieval of new information and the generation of database update files for QRadar auto-update packages as well as the auto-update packages themselves after the necessary components had been gathered and assembled.
As a Quality Assurance Specialist, I worked to test new functionality and validate existing functionality of QRadar.I developed test plans to fully test all required areas based on design documentation, and I analyzed and reported software defects as they were found. I also developed system monitoring scripts to periodically query various system statistics and automatically notify the system administrator if any measured value passed a defined threshold.