Joel Wong

Cloud Architect & Software Engineer @ AWS | Tech for Social Good

Canada

About

I'm a software engineer and technical leader (5 years of experience) specializing in scalable distributed cloud backend infrastructure, DevOps, identity and access management, and application security. I have extensive experience in cross-functional collaboration, customer engagement, project planning, mentorship, and software lifecycle management. I can be contacted at [email protected] A few examples of my professional work are available publicly on my AWS GitHub profile at https://github.com/joel-wong-aws Additional examples from personal and school projects are at https://github.com/joel-wong

Experience

  • Amazon Web Services (AWS) (On-site)
    • Cloud Architect (Professional Services)
      Apr 2026 - Present · 4 mos

    • Software Engineer II (AI Solutions)
      Jun 2023 - Apr 2026 · 2 yrs 11 mos

      • Led technical development for critical backend components of a content generation service for media and marketing (AWS Deadline Cloud) • Spearheaded cost optimization, saving $5 million (97% cost reduction) by auto-scaling Docker containers • Architected and built distributed event-driven streaming microservice to process tens of millions of events • Communicated directly with customers to diagnose issues, improve features, and grow product utilization • Collaborated with engineering, product, support, and account teams to plan and deliver over 30 projects • Managed and mentored interns and junior engineers in technical and interpersonal skills • Managed GitHub open source integrations with third-party software, plug-ins, and APIs

    • Software Engineer I (AI Solutions)
      Dec 2021 - Jun 2023 · 1 yr 7 mos

      • Designed, implemented, and maintained AWS Deadline Cloud data plane REST APIs • Delivered concurrency-safe multi-tenant NoSQL data plane and scheduling • Analyzed and developed threat models, infrastructure, and security tests as application security team lead • Drove high service availability through operational improvements, automated monitoring, and incident management • Enhanced service reliability through CI/CD pipelines and automated unit, integration, canary, and scale testing

  • Software Engineer Intern (EC2 Spot) at Amazon Web Services (AWS)
    May 2021 - Aug 2021 · 4 mos

    • Designed and implemented a serverless web service for licensing using Python, TypeScript, and CloudFormation • Collaborated with others to improve architecture, security, and automation of multiple services • Applied Agile best practices including version control, code review, and unit testing

  • Software Engineer Intern (EC2 Spot) at Amazon Web Services (AWS)
    Jun 2020 - Aug 2020 · 3 mos

    • Developed C#/.NET and Python software for managing distributed and parallel workloads • Increased scalability by 25% with a new feature that reduced network usage and compute overhead • Improved reliability of performance tests that had thousands of replicated processes • Supported on-premise, cloud, and hybrid render management solutions • Identified root causes of product and CI bugs and developed fixes for Windows, Mac, and Linux

  • Software Development Intern at Hitachi ID Systems, Inc.
    May 2019 - May 2020 · 1 yr 1 mo

    • Developed identity and access management software for over 10 million users • Designed solutions that improved customer security by automating management of critical systems

  • Information Security Summer Student at AltaLink
    May 2018 - Aug 2018 · 4 mos

    • Managed company information security and compliance using the ISO/IEC 27001 framework on a team of 5 • Communicated verbally and in writing with senior leadership to assess security risks • Created company-wide training modules, policies, and runbooks to teach staff about security best practices