Selangor, Malaysia
With a diverse background encompassing e-payment, telecommunications, logistics, banking finance, and more, I bring extensive experience to the table. My expertise extends to leading development and support teams, guiding them towards achieving organizational goals and delivering exceptional results. I am adept at handling various popular technology stacks prevalent in the market, and I am well-versed in implementing best practices to optimize performance and efficiency. My proficiency as an Oracle Certified Associate (OCA) 11G DBA and Oracle SQL expert enables me to manage database systems with precision and expertise. Additionally, my Oracle Certified Java Associate (OCJA) certification reflects my proficiency in Java programming, bolstering my ability to contribute to software development projects. ITIL V3 certification underscores my understanding of IT service management best practices, enabling me to streamline processes and enhance service delivery. With this comprehensive skill set and certification portfolio, I am well-equipped to excel in dynamic and challenging environments, driving innovation and achieving success across a wide range of industries and domains. Apr 2021- present DHL ITS Industry : Logistic Tech Lead, logistic products, SSO login. Apr 2019- Apr 2021 NCR Payment Sdn. Bhd. Industry : Credit card payment solution Tech Lead, online authorization and payment switching. Nov 2017 - 2019 ( contract) Compass Plus Asia Pacific, Head Of Product Support Unit Industry : Credit card payment solution Setup service hub to provide support and assistance to Asia Pacific customers. Oct 2016 - Oct 2017 (contract) Dangang Dexchange Bhd. (DNEX), Senior Software Engineer Technology: nginx , J2EE , maven , JS , oracle11g ,jasper and etc. Sep 2014 - Oct 2016 British Telecom Global Services, Senior Software Engineer Technology : Java, GWT, Grails, Oracle, MSSQL, Spring, Hibernate,weblogic, mvn and etc. Aug 2012 - Aug 2014 Monster.com, Senior Software Engineer Industry: Job search and recruitment Technology: Hadoop, MYSQL ,MSSQL, Java, C#, shell script, ANT and etc. 2011 – 2012 (contract) Capgemini, Consultant Industry : Banking IT Standard Charted Bank Unit Trust System Support Specialist. Technology : Oracle PL/SQL, Solaris, Linux 2008- 2011 TSYS International, Software Analyst Industry : Credit card payement solution Technology : Oracle PL/SQL, Visual studio .net 2007 April-2008 Nov Entellium Technology, Software developer Industry: CRM and salesforce automation Technology : MSSQL, Visual studio .net
- Conduct technical workshops with client, understand partners current architecture and produce integration solutions. - Drive end-2-end implementation and integration with client and internal cross-functional teams - Design solutions to deepen the technical collaboration with client and provide best practices and technical recommendations to improve user experiences. - Plan and review technology for next generation SSO.
- To conduct technical workshops with banks and mobile payment partners, understand partners current architecture and produce integration solutions. - To drive end-2-end implementation and integration with both bank and payment partners and internal cross-functional teams - To design solutions to deepen the technical collaboration with bank and payment partners and provide best practices and technical recommendations to improve user experiences. - Continually improve solution through learning and practices on payment market experiences, and accumulate best practices for cross country implementation.
- Reporting to the Asia Pacific Regional Director, I am responsible for supporting and monitoring regional project and production issues within the Asia Pacific region. - Additionally, I am tasked with assisting in setting up a regional service hub in Malaysia to enhance operational efficiency. - One of my key responsibilities includes conducting hiring processes for the Asia Pacific Support Unit to ensure a competent and dedicated team. - I oversee and provide proactive recommendations aimed at improving service delivery across the Asia Pacific region. - Furthermore, I am actively involved in providing support services and customer assistance for Compass Plus Payment products such as Tranzware CMS, ONLINE, Tranzware, and more. - Building strong cross-functional relationships, particularly with our Russia office, is essential to our collaborative success. - As part of my duties, I manage both internal and external escalations to address issues promptly and effectively. - To gain insights into product support issues, I regularly visit Asia Pacific customers, seeking their feedback and understanding their needs firsthand.
Dagang NeXchange Berhad (“DNeX”) since inception in 1970, DNeX grew from a modest trading firm then evolve into a multinational corporation and driven by aspirations to lead in the two sectors to operate in Energy and IT & e-services. URL : http://www.dnex.com.my/ Service period : Oct 2016 - Oct 2017 (1 year contract) - Developed and customized permit issuance and import/export duty collection application for Malaysia government agencies. Projects : 1. Malaysia personal vehicle import permit application. 2. Malaysia Fishery Department import, export and transshipment permit. 3. Malaysia agriculture department import and export permit. Technologies : oracle 11g, J2EE, Spring , Hibernate, PLSQL, maven, jquery , angulargjs, jasper,git and etc.
Develop and maintain BT OSS Plan and Build. Maintain and enhance British Telecom network equipment inventory system : RPACS - Flex, Java Rationalization project : Test and Turn up (Reuters Radianz network) - JAVA, GRAILS, PLSQL Rationalization project : City Fibre network – Java,GRAILS, PLSQL Rationalization project : GPOPLAN – Java,GWT, Spring , Hibernate and Maven Technical experiences: Web container : Tomcat, Weblogic RDBMS: Oracle and Mssql J2EE, Flex, GRAILS, Spring , GWT, Hibernate, PLSQL, maven, ANT, ivy, java script and etc. CI build Server : Hudson Project development framework : SCRUM Agile Experience gained: Basic concept and understanding of network topology, design and telco operation, accomplished 3 rationalization projects, consolidate data from various sources and forms to be migrated to Oracle 11g, hand-on coding part, Dev Op stuffs (setup local SVN repo and WebLogic server for development purposes).