Leicester, England, United Kingdom
I first joined Cambridge & Counties Bank through the Graduate Scheme which introduced me to various departments of the organsiation. I soon found a place with the Operations team and began my career as a Lending Officer. Day to day work involves liasing with brokers, solicitors, valuers and customers to ensure the best service. My role takes place in the post-approval stage of Real Estate Finance loans. Through my years in this position I have developed a thorough understanding of a loan's life cycle as well as various bespoke banking applications and softwares. I also have extensive knowledge in KYC regulation and Anti-Money Laundering measures, regularly submitting Customer Risk Assesment forms. I aim to provide excellent customer service, acting efficiently and swiftly to achieve the best outcome for the customer and Bank.