Bozeman, Montana, United States
Over 28 years of Engineering experience in CX Service Cloud, Agentic Apps, Release Management, Process Automation, Development, Scrum Master, Quality Assurance, Business analysis, troubleshooting, and support roles. Currently a Program Manager / Release Manager for CX Service. Past experience consulting in Data migration/Data validation, custom code QA, web applications, and other SaaS and web-based oriented IT projects. Over 16 years of Computer System Validation/Quality Assurance Testing experience, specializing in custom application software testing on multiple platforms in FDA regulated environments. Applied use and auditing experience with GAMP5, 21 CFR Part11, and cGxP regulations. Excellent problem detection and trouble shooting skills with a background in IT development and support. I love solving problems and automating repetitive tasks! Freedom to travel on short notice. Enjoy anything outdoors including hiking, biking, cross country AND downhill skiing, and mountain biking.
Provide QA to client customizations including: integrations, data migration, custom .NET code for Cloud based SaaS company. -Acquired by Oracle in March, 2012
As president of QA Professionals I have worked with pharmaceutical / biotech companies on medium and large scale projects in providing Quality System support before, during, and after FDA audits. Some of the clients are listed below.
CSV projects