Jodi Williams

People - Centric Professional | HR & Customer Experience Specialist | Hospitality Leadership Background | Open to Global and Remote Roles | Let's Build Better Workplaces

Palm Beach Gardens, Florida, United States

About

People-first. Globally minded. Tech-curious. With a strong foundation in hospitality leadership and a degree in Human Resource Management, I bring a decade of experience creating seamless, people-centered experiences - now shifting that strength into the niche of HR, People Operations and remote-first work. Over the years, I've developed a deep understanding of what makes teams thrive: clear communication, empathetic leadership, and systems that support people at every stage of the employee or customer journey. I've led recruitment and onboarding, managed training and performance and handled day-to-day people operations in high-pressure hospitality environments - all of which translate seamlessly into tech-forward, remote-ready roles. I'm currently enhancing my skills with tools like Workday, Notion and ADP as well as expanding my knowledge on International Employment Laws. Actively seeking remote/hybrid opportunities in: . HR/People Operations . Talent Coordination and Onboarding . Employee Experience . Customer Success or Support (in HR or B2B tech) Let's connect if you are looking for a people-first professional who knows how to balance structure with empathy, and who's ready to make an impact in a modern, collaborative team. Let's chat about building better work places.

Experience

  • International Staff at Country clubs
    Nov 2021 - Present · 4 yrs 8 mos

  • Bar Manager at Blue Waters Hotel
    Sep 2020 - Oct 2021 · 1 yr 2 mos

  • International Staff at Woodfield Country Club
    Oct 2019 - Apr 2020 · 7 mos

  • Blue Waters Hotel (Durban, KwaZulu-Natal, South Africa)
    • Assistant Bar Manager
      2018 - 2019 · 1 yr

    • Bar Supervisor
      2017 - 2018 · 1 yr

    • Management Intern
      Dec 2015 - 2017 · 1 yr 2 mos

  • Management Intern at Mont Aux Sources
    Jul 2015 - Dec 2015 · 6 mos