Jodi-Ann Williams

Mental Health Counselor in Training - Graduate Student

Greater Tampa Bay Area

About

Experience

  • Clinical Intern at Barry University Care Center
    Jan 2026 - Present · 6 mos

    • Conduct supervised individual therapy sessions. • Complete biopsychosocial assessments, mental status examinations, and risk assessments. • Develop long-term treatment plans and short-term intervention strategies. • Maintain weekly SOAP notes and clinical documentation in compliance with ethical standards. • Assess suicidality, family violence, and crisis-related concerns. • Engage in case conceptualization, consultation, and ethical decision-making under supervision.

  • Clinical Intern at Mammha
    Jan 2026 - Present · 6 mos

    Therapy & Clinical Services • Provide supervised counseling to perinatal and postpartum clients, including partners. • Lead and co-facilitate psychoeducational and therapeutic support groups. • Conduct screenings, assessments, and develop individualized treatment plans. • Maintain clinical documentation, including progress notes and treatment updates. Care Coordination • Connect clients with appropriate mental health, medical, and community resources across multiple states. • Conduct follow-ups to monitor engagement and continuity of care. • Collaborate with multidisciplinary providers to support integrated treatment planning.

  • Caregiving at Career Break
    Jan 2024 - Dec 2025 · 2 yrs

    • Coordinated medical appointments, treatment plans, and provider communication for immediate family members during serious illness. • Managed insurance correspondence and healthcare documentation. • Provided structured emotional and practical support while pursuing graduate education

  • Healthcare Support Representative (Contract) at ResultsCX
    Oct 2024 - Feb 2025 · 5 mos

    • Provided healthcare support to members regarding account navigation and service coordination. • Utilized de-escalation and problem-solving skills to address member concerns effectively. • Maintained accurate case documentation across multiple systems. • Collaborated with cross-functional teams to ensure efficient case processing and timely resolution.

  • MCN | Medical Consultants Network (Tampa, Florida, United States)
    • Medical Records Specialist
      Jan 2023 - Dec 2023 · 1 yr

      • Managed secure requests, retrieval, and distribution of medical records for insurers and providers’ review. • Maintained accurate electronic documentation and organization for case management. • Communicated with providers and insurers to verify information and resolve record discrepancies

    • Medical Scheduling Coordinator
      May 2018 - Dec 2022 · 4 yrs 8 mos

      • Coordinated second opinion examinations for insurance carriers and providers, managing over 50 case referrals weekly. • Screened referrals and medical records for completeness and accuracy required to conduct review/examination. • Communicated with clients, medical providers, claimants, and attorneys via email, phone, and fax to resolve scheduling and documentation issues. • Managed administrative tasks, including data entry, electronic and hard-copy file maintenance, and mail processing. • Handled inbound and outbound calls efficiently, ensuring smooth communication and timely responses.