City of Johannesburg, Gauteng, South Africa
As an External Sales Specialist, I’m driven by a passion for building strong customer relationships and delivering meaningful business outcomes. I thrive in fast‑paced environments where adaptability, communication, and solution‑driven thinking are essential. With a natural ability to connect with people, I focus on understanding client needs deeply and offering value‑adding solutions that build long‑term trust. My approach blends professionalism with authenticity—I believe in showing up with energy, curiosity, and a genuine desire to help others succeed. Whether I’m generating new business, managing key accounts, or collaborating with internal teams, I bring a commitment to excellence and a “let’s make it happen” attitude. I’m continuously learning, growing, and pushing myself to exceed expectations—because sales isn’t just about targets, it’s about impact, relationships, and results.
Experienced in delivering technical sales solutions across the Chemical, Oil & Gas sectors with strong competence in process instrumentation, product application, and specification support. I combine deep technical understanding with a customer‑centric approach to drive revenue growth, strengthen relationships, and support plant optimization. I manage territory planning, annual revenue budgeting, and rolling forecasts aligned with the Salesforce pipeline to ensure accurate visibility and effective sales execution. My role includes following up on quotations, tracking purchase orders, and providing transparent communication throughout the sales cycle. I work closely with Internal Sales, Service, Projects, and Marketing teams to deliver seamless customer experiences, while continuously gathering market intelligence and conducting competitor analysis to support strategic decision‑making. Committed to value creation, I actively identify opportunities for upselling and cross‑selling across the full Endress+Hauser portfolio. I leverage the C360 CRM process for disciplined account management, detailed visit reporting, and building comprehensive customer organograms to strengthen engagement and improve account penetration.
Strong technical knowledge in process instrumentation for multi-industries in the Gauteng area, including product specification, application support, ordering codes, and pricing structures. Skilled in delivering value‑added services and strategic solutions tailored to customer needs. Responsible for preparing Rolling Forecasts aligned with the Salesforce pipeline, managing annual sales budgets, and consistently achieving year‑on‑year growth targets. Actively follow up on quotations, provide accurate delivery feedback, and ensure a seamless customer experience throughout the sales cycle. Proficient in hosting customer meetings and presentations while working collaboratively with Internal Sales, Service, Projects, and Marketing teams. Able to work under pressure, including extended hours when necessary, to support key customer requirements. Focused on driving key performance metrics, gathering market intelligence, and conducting competitor analysis to strengthen strategic decision‑making. Experienced in upselling and cross‑selling across the full Endress+Hauser product and services portfolio to increase account penetration and improve the Cross‑Selling Index. Disciplined in using CRM processes for Account, Opportunity, and Lead management, supported by detailed visit reporting and call planning in Salesforce. Maintain strong engagement through customer development activities and support for Approved Resellers within the region. Competent in utilizing company systems such as Salesforce, SAP Business Warehouse, Engine, and Applicator to ensure efficient and accurate sales operations.
• Excellent knowledge of products for the Process Instrumentation Industry • Knowledge in knowing how to apply added value services and strategic solutions to a customer • A sound technical knowledge and the ability to solve problems • Ability to work under pressure and at times extended hours to support customers. • Generate and send out quotations based on Customer application requirements, RFQ’s and External Sales Representative’s tasks. • Follow up on quotations • Receive customer Purchase Orders and qualify for processing by Logistics department • Provide follow-up and delivery feedback to customers on their outstanding purchase orders. • Drive key performance metrics to achieve company goals • Assist External Sales Representative in the achievement of annual sales budget. • Must have the ability to deliver written and spoken communication in a clear, comprehensive and well-structured manner. • Provide market feedback • “Up Selling” by offering complementary products in line with the company’s strategic growth initiatives and Cross Selling Factor (CSF) • Account, Opportunity and Lead Management through a Customer Relationship Management Process • Development of contact customers Assist Endress+Hauser Approved Resellers for the Region • Provide training and support for interns on E+H business processes.