Turnhout, Flemish Region, Belgium
As a Process Leader at Decathlon Nederland, I have been managing a team of 30+ logistics employees for over two years, developing their talent and autonomy, and forecasting human and economic activity. I have also been responsible for reporting and animating key performance indicators, and implementing LEAN management principles to optimize efficiency and quality. I have more than six years of experience in logistics, distribution, and e-commerce, working in different roles and countries within Decathlon. I have participated in an international warehouse opening taskforce, led a project to enable next-day delivery, and communicated effectively with various stakeholders in the supply chain. I have a bachelor's degree in logistics and distribution management, and I am fluent in two languages: English and Portuguese. I am passionate about delivering excellent customer service, solving complex problems, and innovating in the logistics field.
- 40+ Team Management (reaching 50+ in high season) - Develop talent, autonomy and career coaching of my team members - Forecasting human and economic activity - KPI's reporting and animation - LEAN Management - Individual/Collective Recruitment with validated training - Overseeing daily operations, ensuring employee productivity, monitoring process efficiency, and fostering a positive work environment - Internal benchmarking with Germany, Belgium and France affiliates - Creation of spreadsheets by importing raw data, insertion of appropriate formulas, and producing relevant analysis and results
- Stock Management (Picking and Reserve) - Active Contact with Suppliers & Digital Sport Leaders - Omni order preparation (B2B & B2C) - Logistics Activity management - Definition of commercial strategies - Certified trainings: EPT / Reach Truck / First Response Team