Joanne Tan PL

Assistant Operations Manager @ Jagro SG

Singapore, Singapore

About

Skilled in Operations, Freight, Sea Freight Management, and Transportation. Adaptable and a keen to learn attitude have awarded me working experience in administrator role in IT as well as Events Logistics.

Experience

  • Assistant Operations Manager at Jagro Singapore Pte Ltd
    Mar 2026 - Present · 5 mos

  • Assistant Logistics Manager at Wine Portal Holding P.L
    Nov 2022 - Feb 2026 · 3 yrs 4 mos

    • Organize and initiate the collections to Singapore and overseas customers • Organize orders in France for delivery to the bonded warehouse • Weekly updates on shipping arrangements • Oversee overseas order processing and order fulfilment • Monitor inventory stock impounded by customs

  • Senior Client Service Specialist at Zuellig Pharma Singapore
    Dec 2021 - Oct 2022 · 11 mos

    • Serve as the key liaison person between client and internal departments on request and issue resolution. • Manage, monitor and control stockholding. Prepare stockholding and indent reports for monthly reviews. • Support monthly KPI metrics and perform root cause analysis to improve metrics & performance, timely submission of internal and external reporting, as well as present operational KPI. • Manage Replenishment and inbound Inventory in line with the forecast or indent, commercial and stock holding requirements. • Analyse the variance of demand and supply, pro-actively monitor the fulfillment gaps, drive investigation of root cause and recovery plan • Establish appropriate safety stock level meeting required service levels. • Drives continuous improvement initiatives to meet inventory goals

  • Bollore Logistics Asia Pacific (3 yrs 4 mos)
    • RCT Customer Account Lead
      Mar 2019 - Jun 2021 · 2 yrs 4 mos

      - Ensure consistency, timeliness and quality of response to customers. - Generate KPIs and Dashboards for visibility and Data Quality performance. - Investigate/monitor trend of recurring issues with KAM and communicate closely with customer and other Bollore entities, on any specific matters to be followed when improvements/action plans have been rolled out. - Communicate and follow up closely with Bollore Operations for backup solutions/time critical shipments activated by customer, execute and monitor every milestone from pickup to delivery. - Engagement with customer in operational calls/meetings for monthly business reviews. - Communicate/disseminate the Flash News to customer and Bollore entities, to share any crisis or alert of events information that may have or potential impact on shipments.

    • Regional Controller
      Mar 2018 - Jun 2021 · 3 yrs 4 mos

      · Ensure consistency, timeliness and quality of response to customers. · Generate KPIs and Dashboards for visibility and Data Quality performance. · Investigate/monitor trend of recurring issues to RCT and KAM and communicate closely with Givaudan entity and other BLX entities, on any specific matters to be followed when improvements/action plans have been rolled out. · Communicate and follow up closely with Bollore Operations for backup solutions/time critical shipments activated by Givaudan, execute and monitor every milestone from pickup to delivery. · Engagement with customer in operational calls/meetings for monthly business reviews. · Communicate/disseminate the Flash News locally with Givaudan entity and Bollore entities. To share or escalate with RCT any crisis or alert of events information that may have or potential impact on shipments.

  • S-Lite Event Support Pte Ltd (3 yrs 6 mos)
    • Sales Administrative Manager
      Jan 2019 - Jan 2020 · 1 yr 1 mo

      · Handles Sales enquiries & generate quotations for Event Logistics/Management, Customized Fabrications, Festive Decorations, Crowd Control requirements, etc. · Arrange site recce/setups with clients, to ensure we are aware of the requirements and difficulties on site. Suggest alternatives and options if required. · Schedule Setups/Teardowns · Assist in standardizing office process flow across 5 entities, in preparation for ISO · Oversee the administrative issues when bosses are not around.

    • Sales & Administrative Manager - S-Lite Group
      May 2017 - Jan 2019 · 1 yr 9 mos

      - Handles Sales enquiries & generate quotations for event logistics - Plan schedules for events Setups and Teardown - Works with Production on fabrication of event production - Meet up with clients/suppliers for potential business collaboration

    • Account Manager - In Event Furnishing Pte Ltd
      Aug 2016 - May 2017 · 10 mos

      - Handles Sales enquiries & generate quotations for event furnishing - Plan furnishing layouts for clients - Arrange Setups and Teardown of event furniture