Joanne Gonzalez

Professional Services Sales Executive, driving revenue growth and delivering excellent customer experience.

Bracknell, England, United Kingdom

About

I am a highly motivated, confident individual with exceptional multi-tasking and organizational skills with fluent Spanish. I pride myself on my problem solving & strategic thinking skills. I am able to exhibit confidentiality, discretion, tact, diplomacy and professionalism when dealing customers or colleagues. I am well presented with exceptional customer service skills, and the ability to provide an effective reception and switchboard service. I am experienced in working under pressure in a quick paced fast moving environment and able to receive guests on arrival in a friendly, helpful and approachable manner. I am able to be an integral member of an administrative and clerical team, and can follow instructions and also have a willingness to learn. I am highly adaptable to any job role and like use this as an experience to gather needs job skills. Current Position Qualifications Customer Insight Consultative Selling Skills Negotiation & argumentation Skills Teamwork & Collaboration

Experience

  • Head of Professional Services Sales EMEA at BlackLine
    Nov 2024 - Present · 1 yr 9 mos

  • Dell Boomi (7 yrs 1 mo)
    • Account Executive Services Sales
      Feb 2019 - Nov 2024 · 5 yrs 10 mos

    • Sales Support Advisor
      Nov 2017 - Nov 2024 · 7 yrs 1 mo

  • Enterprise Solutions Manager at Quest Software
    Nov 2016 - Sep 2017 · 11 mos

  • Dell (3 yrs 3 mos)
    • Engagement Manager
      Sep 2015 - Nov 2016 · 1 yr 3 mos

      Mainly focused in the Data Protection product set and ChangeBASE/Assset Manager

    • Sales Support Analyst
      Sep 2013 - Sep 2015 · 2 yrs 1 mo

  • Clinical Nursing Assistant at Canary Island Care Services
    Apr 2010 - Jun 2013 · 3 yrs 3 mos

    I have been working as part of a staff team providing and coordinated individualized care and resources to elderly and disabled care patients, so that they may continue to live independent lives in their homes and communities.