Joanne B.

DHL Health Lead, Australia

Greater Melbourne Area

About

Supply chain leader with 30+ years of experience delivering end‑to‑end logistics solutions, strategic implementation, and trusted consultative support across multiple industry sectors. Proven track record in optimizing complex supply chain operations, driving customer-focused innovation, and developing high‑impact logistics strategies. Currently focused on the DHL Health Sector, leveraging deep expertise to support highly regulated, precision‑driven supply chains and enable customer success through compliant, reliable, and scalable solutions.

Experience

  • Regional Customer Manager - DHL Health at DHL Global Forwarding
    Jul 2013 - Present · 13 yrs

    Main focus is on Pharmaceutical Sector - Life Science and Healthcare / Chemical Sector. -Executing global/regional sector strategy on country level. -Manages relationships with CSI/MNC as customer point of contact on a regional level. -Wins, retains and develops Strategic Customers. -Plans and manages accounts. -Co ordinates with CRM's on account planning, customer enquiries, business reviews etc.... -Gathers customer and market information to update Product and Trade Lane on current conditions. -Assists customers in their validations of new airlines / routes / shipping lines and swim lanes. -Assists customers in their validations and putting forward new packaging solutions for their specific products.

  • Sales Manager at Transtar International Freight
    Aug 2010 - Jun 2013 · 2 yrs 11 mos

    Sales Function - Gain new business and retain existing business within Victoria. Put forward sales candidates to management to assist in the sales growth of the business. National travel to Sydney and Brisbane to promote Transtar as a Door to Door Logistics provider, to gain new business and retain.

  • Sales Executive at Expeditors International
    Dec 2000 - Jul 2010 · 9 yrs 8 mos

    To generate new business and retain exisiting business. To sell all aspects of Expeditors products from International freight, Air and Ocean - Customs Clearance - Cargo Insurance - International Trade (duty drawbacks, government schemes, concessions and audits).