Joanna Arnett

Wellbeing & Employee Experience Leader | EMEA & APAC | Driving Engagement & Culture at Scale | State Street (via Optum)

Basingstoke, England, United Kingdom

About

I’m a multilingual benefits, wellbeing, and employee experience leader with over 20 years of experience across high‑tech, fintech, and complex global environments. I specialise in designing and delivering data‑driven, evidence‑based wellbeing and engagement strategies that strengthen culture, leadership effectiveness, and organisational performance. Currently, I lead wellbeing and employee experience programmes across EMEA and APAC, delivered on behalf of State Street (via Optum), supporting a workforce of 53,000+ employees. I manage a team across regions, driving consistent, high-quality programme delivery in complex, matrixed environments. My approach combines strategic design with hands-on delivery, partnering closely with HR, Diversity & Inclusion, Communications, and senior leadership to embed inclusive, scalable programmes across the employee lifecycle. I focus on translating strategy into practical initiatives that improve engagement, accessibility, and measurable outcomes, including reduced burnout, improved retention, and sustained performance. My career spans oil & gas, high-growth technology, and over a decade in cybersecurity, industries characterised by rapid change, high pressure, and global scale. This experience has shaped my ability to operate effectively in matrix organisations, adapt quickly to shifting priorities, and align wellbeing, benefits, and culture to broader business goals. Today, my work centres on creating psychologically safe, inclusive, and high-performing environments where employees feel supported and empowered to perform at their best. My perspective is also shaped by two decades as a military partner, giving me a deep understanding of resilience, adaptability, and human behaviour under pressure. Core Expertise • Global wellbeing programme design & delivery • Employee engagement & experience strategy • Diversity, Equity & Inclusion partnership • Data, insights & behaviour change • Leadership capability & cultural transformation • Benefits strategy & organisational health • Public speaking | Fluent in four languages

Experience

  • Optum ()
    • Senior Wellbeing & Benefits Program Lead (International)
      Jan 2024 - Present · 2 yrs 7 mos

      Delivering programmes for State Street as part of Optum’s contracted service delivery model Lead end‑to‑end wellbeing and benefits programmes across global markets, supporting an employee population of 53,000+ within a complex, matrixed organisation. • Manage and develop a team of 4 across EMEA and APAC, ensuring consistent delivery and strong governance • Partner with Diversity & Inclusion, HR, and Communications teams to embed inclusive wellbeing into the employee experience • Use engagement, utilisation, and absence data to shape strategy, insights, and programme optimisation • Drive employee engagement through targeted initiatives, campaigns, and scalable frameworks • Act as key interface between senior stakeholders and external vendors, ensuring quality and alignment • Support broader people strategy, culture, and engagement goals through global programme delivery

    • Workplace Wellbeing Partner (International)
      2022 - Dec 2023 · 2 yrs

      Delivered scalable coaching and wellbeing programmes across global employee populations, generating insight that informed regional wellbeing and benefits strategy. • Designed and delivered group wellbeing programmes, workshops, and leadership sessions across international teams • Partnered with leaders and managers to embed wellbeing into day‑to‑day leadership practice and team culture • Produced utilisation and engagement insights applied to enterprise‑level programme design and optimisation • Supported consistent, high‑quality employee experience across delivery channels and regions

  • Founder & Workplace Wellbeing Consultant – Tech Sector at Joanna Arnett Consulting
    Jan 2019 - Present · 7 yrs 7 mos

    Designed and delivered coaching and workplace wellbeing programmes for technology organisations, combining hands‑on delivery with insight‑led strategy to improve engagement and adoption. • Built structured wellbeing programmes aligned to organisational priorities and employee needs • Supported leaders and teams in embedding wellbeing into culture, communication, and ways of working • Developed deep understanding of employee behaviour, engagement drivers, and programme adoption at scale • Experience from this work later informed large‑scale corporate wellbeing and benefits programmes

  • Barracuda (8 yrs 1 mo)
    • EMEA Senior Marketing Campaigns Manager
      2016 - 2021 · 5 yrs

      • Spearheaded the development and execution of digital marketing campaigns, enhancing demand generation for Barracuda's cloud security solutions. • Collaborated with Global and EMEA Product Marketing teams to integrate thought leadership and brand assets into targeted campaigns. • Conducted regular strategy sessions with Sales and Field Marketing teams, fostering innovative engagement methods with diverse customer segments.

    • Senior Field Marketing Manager Germany, Central and Eastern Europe
      2013 - 2016 · 3 yrs

      • Spearheaded regional customer acquisition and retention campaigns, enhancing engagement across Central and Eastern Europe. • Developed and executed comprehensive marketing plans, resulting in a significant increase in revenue from existing partners. • Managed regional marketing budgets effectively, ensuring optimal allocation of resources for maximum impact.

  • EMEA Marketing Programmes Manager at Lenovo
    2011 - 2013 · 2 yrs

    • Managed centralized end-user demand generation programs across EMEA, focusing on VSB and SMB marketing initiatives. • Developed and executed multi-language communication materials for Lenovo's products and promotions, enhancing brand visibility. • Spearheaded innovative sales promotions, including cash back and trade-in programs, resulting in increased customer engagement.

  • International Sales and Marketing Executive at Sony Electronics
    2008 - 2011 · 3 yrs

    • Managed relationships with distributors, resellers, and trainers to enhance sales channels. • Developed and executed marketing communications and advertising campaigns for new product launches. • Oversaw PR management and the localization process to ensure market relevance. • Contributed to a significant increase in brand visibility and sales growth in the region.