Hallett Cove, South Australia, Australia
15 years in the government sector, including 11 years leading finance teams, driving efficiencies, and delivering continuous improvement. Passionate about mentoring, designing effective training, and guiding teams to best practices. I thrive on problem-solving, creating seamless customer experiences, and tackling the challenges of a busy, dynamic work environment.
Manager of Recovery & Receipting
Newly qualified registered nurse caring for up to six children each shift. Assessing, planning, implementing and evaluating care. Delivering a family centered care approach to work in partnership with the families.
Commenced employment as a Care Assistant, while in attendance at university. From November 2009 onwards I transferred to the position of a Registered Nurse. I gained valuable experience in the field of palliative care, where a strong emphasis was placed on adopting a holistic approach within a homely atmosphere. I had to delegate and supervise other members of staff. A wide range of communication skills were utilised there in relation to children with limited hearing and/or speech and with those who were visually impaired. The majority of children I cared for had severe learning disabilities and were in the hospice for respite. Communication with family members during a time of life threatening illness or the provision of end of life care was difficult but beneficial and I found I had a good ability to build good strong relationships with the families.
I worked within a small team in the cash office; I was responsible for providing financial, administrative and clerical services. Customer Service, processing expenses and credit control and monitoring of payments.
Initially I performed general administrative duties including photocopying, filing and data input; I worked in a general help capacity but very quickly was promoted to a position of greater responsibility with a more defined role. I provided a high quality customer service for job applicants, which included dealing with telephone enquiries and working with sensitive and confidential information and data.