Greater Sydney Area
- Using English or Mandarin assist different customers needs through phone calls - Administrative work including writing email and using Microsoft office - Quickly pick things up and navigate computer systems, such as Spark CRM, ICMS and Nice - Assist customers with queries and complaints through strong problem solving - Excellent oral and written communication skills - Seeking Sales opportunity during conversation - Ability to work in a constantly changing environment - Possess good listening skills and keeping calm in all situations - Ability to deal difficult customers