Piaseczno, Mazowieckie, Poland
Developing and implementing action plans that address quality (service) issues Establishing and measuring standards in accordance with company guidelines. Training company suppliers in RE policy (drivers / carriers) Handle internal customers escalations and providing corrective actions Ensuring in compliance with company polices and procedures
Coordinating office projects to achieve efficient office flow and employee productivity, supplies, office equipment maintenance and repairs, housekeeping, facility maintenance/management. Implementing and maintaining procedures Balancing office budgets Purchasing materials, services and equipment at the request of the personnel Reviewing and implementing the company's health and safety policy Cooperation with recruitment agencies Cooperation with publishing houses and advertising agencies Organising induction programmes for new employees Preparing employment contracts and annexes Arranging training for staff Supervising and monitoring the work staff Scheduling vacations Keeping personnel records Handling staff recruitment and appraisals Composing and preparing correspondence, invoices, reports, presentations, prepares minutes, and maintains appropriate files. Dealing with correspondence, complaints and queries Follow up on client inquiries and complaints