Joanna Chodak

Technical Writer 1 at Hyland

Cracow, Małopolskie, Poland

About

Experience

  • Technical Writer I at Hyland
    Aug 2024 - Present · 2 yrs

  • HSBC (7 yrs 3 mos)
    • KYC Case Manager
      Jan 2024 - Jul 2024 · 7 mos

    • GLCM Documentation Specialist
      May 2017 - Dec 2023 · 6 yrs 8 mos

      - Creating due diligence responses, discussion documents - Creating Fast Track proposals - Ensuring proposals are formatted with global standards and are responded in a tailored fashion - Working with the Sales Manager to ensure the solution is tailored for the client - Managing user accounts in Qvidian - Preparing bespoke Service Agreements

  • Service Desk Analyst at CH2M Hill
    Nov 2015 - Apr 2017 · 1 yr 6 mos

  • Business Travel Counselor at Carlson Wagonlit Travel
    Mar 2013 - Nov 2015 · 2 yrs 9 mos

    Making new travel arrangements for several clients Managing clients Arranging flight reservations , hotels, car hire Handling existing reservations – modifications, cancellations Handling ticketing – issuing E-Tickets, reissues, revalidations, refunds, voids Dealing with various fares published, negotiated, IATA, cat. 35, round the world fares Work on a GDS system: Turbo Sabre

  • Administration at Liugong Machinery Poland
    Mar 2012 - Sep 2012 · 7 mos

    Making back-up copies of documents and contracts with suppliers Secretarial assistance for the Head of the Department Day-to-day administrative support for department employees in the purchsing process Completing tender documents Maintaing relations with customers Maintaining the timely and uniterrupted circulation of in-company documents Segregating incoming and outgoing mail Taking part in international trade fairs