San Francisco, California, United States
Series C through post acquisition - Own global analytics, reporting, and operations for customer facing teams across entire lifecycle: account management, account executives, customer success, solutions engineering, and new global market launches. - Built and automated internal operations including: forecasting pipeline, renewals, expansions, bookings and ARR reporting, commissions, customer handover, customer distribution, implementation, proof of concepts, and health (expansion/churn) reporting. - Special projects include reducing churn/contraction, improving customer retention, scaling self-serve SMB customers, and new feature adoption.
Litigation consulting and expert witness services for capital projects