Portugal
🌟 Professional Snapshot: I'm a travel photographer and content creator, specializing in capturing the essence of boutique hotels and dreamy destinations. As the creator behind the blog Eyes of Jane, I've honed my craft to not just photograph places, but to tell their stories through my lens. My work is a blend of artistry and storytelling, reflecting a deep appreciation for the beauty and uniqueness of each location. 📸 My Approach & Vision: In every project, I strive to create content that transcends the ordinary, turning every photograph into a narrative piece. My blog and social media platforms are not just showcases of my work, but also hubs where I share valuable photography tips and travel insights. Through my lens, I invite viewers to explore the world in its fairytale-like splendor, and through my tutorials, I empower others to capture their own magical moments.
As a Team Lead at Zapier, I help our Premier Support team provide top-tier technical assistance to customers navigating the world of automation. I focus on improving workflows, ensuring high-quality support, and making sure both customers and my team feel empowered (and hopefully not overwhelmed) by tech. Key areas of my role include: ✔️ Leading a global team of highly skilled support specialists ✔️ Reviewing support interactions to ensure clear, effective communication and problem-solving ✔️ Collaborating cross-functionally to improve processes and advocate for customer needs ✔️ Managing high-priority support requests ✔️ Finding the perfect balance between automation and the human touch When I’m not knee-deep in support processes, you’ll probably find me refining documentation, analyzing performance metrics, or ensuring our queue doesn’t descend into chaos.
- Founded Eyes of Jane, a platform dedicated to travel photography and content creation, focusing on boutique hotels and enchanting destinations. - Specialized in capturing and showcasing fairytale-like aesthetics in luxury and boutique hotels, blending elegance with a sense of adventure. - Regularly create engaging content for Instagram and my travel blog, offering photography tips, travel insights, and destination guides. - Collaborate with high-end hospitality brands for photo and video shoots, consistently delivering content that enhances brand visibility and allure. - Conduct comprehensive research to find the most photogenic spots, providing audiences with insights on achieving the perfect shot. - Manage all aspects of content strategy, including planning, shooting, editing, and social media marketing, to grow a dedicated following. - Offer workshops and tutorials on photography techniques, travel tips, and social media strategy, empowering others to capture their dreamy adventures.
Supporting with event and wedding support; assisting venue decorations and assembly; greeting and assisting providers throughout the event; greeting and lining up clients and guests; overseeing support staff.