Cincinnati, Ohio, United States
Experienced Registered Nurse with a demonstrated history of working in the hospital & health care industry. Skilled in Statistical Data Analysis, Patient Support, Personnel Evaluation, Management, and Interviewing. Strong healthcare services professional graduated from University of Cincinnati.
Assists patients in clinical experience in multi-disciplinary medical settings, conducting patient evaluation and assessment, coordinating phone and email triage for various doctors, providing patient clinics, and clinical documentation through EPIC usage. • Provide clinical care, treatment, and support for patients during clinics for multiple doctors in varying medical fields as part of the healthcare team. • Coordinate with doctors during clinics to facilitate patient care through clinical documentation, case creation, and coordination of patient appointments and orders. • Assess patient medical needs through phone and email triage while adhering to guidelines and policies of the organization.
Assists patients in recovery process in an ortho/telemetry/medical setting, conducting patient evaluation and assessment, monitoring and treatment, and preparations for the rehabilitation process. • Provide patient/family education of processes and procedures needed for treatment as part of the healthcare team. Assess, evaluate, support, and treat patient as warranted by guidelines and policies of nursing process for the facility and collaborate with healthcare team to exceed patient needs. Adhering to the scope of nursing practice when treating patients while under nursing supervision.
Assist patients in perioperative process for various procedures, conduct some pre-procedures tests including blood glucose, HCG, and EKC testing. Provide unit support through room preparation, nursing assistance by conducting ADL's for patients including nutritional support, bathing, mobility assistance, and patient escort for patient discharge. Facilitate patient arrival process, providing EPIC documentation of arrival and paging system, conducting family support through communication liaison with surgical and recovery teams.
Provide customer assistance with legal, news, and finance based software products in a high volume call center with differing platforms, using multiple tools in the process, answering questions in a timely manner with an awareness of language usage, grammar, and confidentiality, all while meeting statistical benchmarks. Document review of contracts using web-based products reporting discrepancies, updating information, and participating in meetings to coordinate project objectives.