Paris, Île-de-France, France
Many years of strategic leadership and multicultural Hardware, Software and Services experience in the technology industry. I'm focus on: - Customer satisfaction to facilitate technology adoption and accelerate digital transformation with excellent communication skills - Business agility by delivering innovative projects that leverages industry-leading architecture and solutions - Business strategy to scope and define best value propositions for Consulting Services to strategic Enterprise at CIO level My Profile in a nutshell: - A solid storage background (Storage and networking, hosting services, large scale projects, high availability services, virtualization and cloud) - Manager of Professional Service Team (Management of PS team composed of Project Managers, Architects, Consultant) - Strong experience in deployment of large-scale solutions, consulting and support - Ability to work closely with all projects’ stakeholders: technical team, account team, end-users and partners - Senior Experience in several US companies: Contract management, risk management, staffing, reporting - Ability to drive transformational approaches and link value-added business processes with product/technical solutions - Experience on strategic accounts and account planning - Understanding customer technical and business requirements at C-Level, creating a services solution that articulates methodology, technical scope and pricing o Driving deal closure by maximizing customer satisfaction o Strong written and verbal communication skills in English and French o Agile, collaborative and consultative work style
At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform. We understand customers’ overall portfolio of applications and datasets, IT and business priorities and success measures to adapt, develop and design specific digital transformation approaches involving MongoDB technologies and Professional Services.
I establish relationships and engage with the business and IT management level to identify opportunities and sell Citrix products and services to Corporate Accounts : - Digital Workspace - Content Collaboration - Endpoint Management - SD-WAN - Network and Security
Develop, manage and drive all direct and indirect selling activities within France area for all Consulting and Education Citrix Service offerings
I'm Services Engagement Manager at NetApp (a Storage and Data Management Company), based in Paris, and I’m covering the Southern EMEA region (France, Italy, Spain and Israel). I have more than 20 years of strategic leadership and multicultural consulting experience in the technology industry with a particular focus on: - Customer satisfaction to facilitate technology adoption and accelerate digital transformation - Business agility by delivering innovative projects that leverages industry-leading architecture and solutions - Business strategy to scope and define best value propositions for Consulting Services I am focused towards working with account teams, building relationships with IT executives and senior management, key decision makers, and technology influencers. My background in professional services helps me to have a better understanding of customer requirements: - as Services Sales Rep at SUN and BROCADE, and today at NetApp, selling the full portfolio of services from projects management, Architecture and Design, Implementation, Managed Services, Cloud Services and Strategic consulting - as PS Delivery Manager at StorageTek managing up to 15 project managers and consultants with an annual goal of M$8 of bookings This strong experience is a key driver to be successful in creating and maintaining customer satisfaction and position professional services to deliver an end-to-end solution.
In charge of Services development and sales for France and Benelux, carrying out a quarterly quota Service sales “Rainmaker” aligned to products sales teams - Assist in developing account plans and position services to end users, OEMs, resellers, integrations - Relate portfolio (Professional Services and Customer Services) to customers business and mission objectives, effectively communicating the ‘why you should care” at the “C” level - Focus on new services : Data Migration, On Site Residency, SAN and LAN Services
Manager of the PS team within StorageTek / SUN for France Area leading a group of 15 project managers and consultants Major Experiences and achievements: - Services pre-sales of any storage projects : SAN, NAS, backup or archiving projects - Delivery and implementation of the projects above - Increase PS revenue and margin (around 8M$ / year) - Direct management of 10 consultants et 5 projects managers Revamping of the STK’s services portfolio, especially Assessments Services