Clermont, Florida, United States
I’m a results-driven IT leader with deep experience in delivering employee-centric technology solutions across complex healthcare environments. Throughout my career, I’ve led eight major IT functions—ranging from service desk and desktop engineering to modern endpoint management and virtualization—all grounded in one goal: improving how people experience technology at work. Currently, I lead Orlando Health’s Digital Workplace Solutions team, where I’m advancing our maturity based on Digital Workplace framework. I’m passionate about removing digital friction, elevating employee experience, and aligning technology strategies with business outcomes. Whether it’s deploying desktop and app delivery experiences, enhancing endpoint security, or redesigning our VDI experience for Epic Hyperdrive, I take pride in building high-performing teams that deliver results. I believe the future of IT is personal, proactive, and user-focused—and I’m excited to help shape it. Let’s connect if you’re exploring innovation in Digital Workplace, IT operations, or team experience transformation.
Director of the Digital Workplace Solutions teams where I lead the transformation of 2 IT engineering and operations teams. Our aim is to create a new focus on a digital workplace framework focusing on employee-centric model focused on innovation and enhanced user experience.
Responsible for the Orlando Health enterprise Network Operations Center team and the Datacenter Operations team. This includes the monitoring services of on-premise and cloud assets, change management, Datacenter facilities power, cooling, compute, storage, and connectivity of all on premise infrastructure assets. Contract management and budget management for all infrastructure teams products. We help assess Datacenters acquired through mergers and acquisitions to determine future state consolidation for cost and service optimization and help rapid growth strategy of the organization. Responsible for Technology services product portfolio cost center financial planning and forecasting and contract execution at renewals.
Director of a department consisting of 3 managers providing the following services: Help Desk, Conference Services, Identity and Access Management, and End User Device Support. Led teams in implementing EPIC End User Device implementation activities at all sites. Assessed, onboarded, and consolidated shared services from acquired sites to smoothly shift services with minimal to no impact when acquiring new user populations.