Justin Pham

Logistics & Operations

Oakland, California, United States

About

Experience

  • Mission Control Associate at Zoox
    Mar 2025 - Present · 1 yr 4 mos

  • BUI-PHONG BAKERY, LLC (2 yrs 1 mo)
    • Delivery Operations Manager
      May 2023 - May 2024 · 1 yr 1 mo

      • Managed end-to-end delivery operations, ensuring timely order fulfillment while proactively monitoring inventory levels to prevent shortages and service disruptions. • Maintained real-time visibility into driver routes and delivery progress, enabling rapid decision-making and dynamic rerouting to resolve delays and operational issues. • Analyzed route-level revenue and sales data to identify trends and optimize product distribution and delivery efficiency. • Redesigned and optimized delivery routes, reducing total delivery time by 20% while maintaining 100% completion rates.

    • Delivery Driver
      May 2022 - May 2023 · 1 yr 1 mo

  • H&M (Full-time · 4 yrs 6 mos)
    • Sales/Stock Lead
      May 2016 - Mar 2020 · 3 yrs 11 mos

      • Led and scheduled a team of 8 in high-volume stock operations, coordinating shipment processing and task allocation to ensure timely and accurate inventory flow. • Oversaw execution of product placement and floor standards, adapting quickly to operational challenges while maintaining compliance with corporate guidelines. • Balanced both sales floor and stockroom operations, optimizing product placement and inventory turnover to enhance store performance.

    • Sales Associate
      Oct 2015 - May 2016 · 8 mos

  • Sales Manager at District Footwear
    Sep 2018 - Jan 2020 · 1 yr 5 mos

    • Applied visual merchandising techniques to effectively communicate the store’s brand identity and aesthetic across both in-store displays and social media platforms, enhancing customer engagement. • Analyzed market trends and maintained up-to-date product knowledge to influence merchandising decisions, resulting in increased sales and stronger customer connections. • Utilized the store’s internal data system to manage inventory, track sales performance, as well as logistical tasks such as processing shipments and auditing stock.