Jimmy Liu

Operations Manager and Demand Planner

Arcadia, California, United States

About

I am a passionate people leader with a track record of leading projects, streamlining processes, removing waste, and reducing cost. With experience in warehouse operations, project management, and data analytics, I thrive in fast-paced environments that require delivering results and a bias for action. I enjoy collaborating with others and improving an operation through data-driven decisions and Lean Six Sigma principles, and always having the mindset to learn and be curious!

Experience

  • Amazon (Full-time · 2 yrs 10 mos)
    • Demand Planner - L5
      Jun 2025 - Present · 1 yr 1 mo

      Demand Planner for Amazon Fresh Grocery - using data to forecast future demand in order to optimize inventory management and create a more efficient supply chain. Cross-functional root cause analysis and forecasting with statistics, sql, excel skills to drive higher fill rates and VBI for general instock, limited time offerings, sub same delivery, product resets and seasonality perishables demand. Monitor and continuously improve forecast accuracy, bias, and demand volatility; define and drive corrective actions to achieve enterprise KPIs. Partner closely with Sales, Marketing, Finance, Product Category, and Operations teams to translate business strategy into actionable, financially aligned demand and supply plans that support growth and capital objectives.

    • Area Manager II - L5
      Nov 2024 - Jun 2025 · 8 mos

      Drove large scale teams in operational execution and process improvement projects saving millions in cost. Consistently raised the bar for peers and site to drive sortation and inbound freight to downstream departments, maintaining fpp balance for reducing labor waste and maximizing capacity.

    • Area Manager - L4
      Sep 2023 - Nov 2024 · 1 yr 3 mos

  • Business Analyst at Cisco
    May 2022 - Aug 2022 · 4 mos

    • Learned Tableau and created dashboards to aid in the hiring process, analyzed employee data to identify areas of high interest for hiring with filters for location, job type, leadership, ect. • Researched hiring agencies within the tech industry to evaluate and leverage POCIT, a hiring platform, and create a recommendation to see the benefits and costs of working with Akraya as an option for specialized and diverse hiring needs. • Networked with individuals involved in DEI, supply chain sustainability specialists, and started inclusive interest groups.

  • Operational/General Manager at Kung Fu Tea
    Jan 2021 - Sep 2021 · 9 mos

    Assisted in development of a new franchise location. Responsibilities included hiring, store design, operational efficiency, and inventory management. Grand Open by late May and averaged monthly sales of 25,000 in revenue.

  • Shift Lead at Oisa Ramen
    Oct 2019 - Jun 2020 · 9 mos

  • Coach at Private Tennis Coach
    Mar 2018 - Jul 2019 · 1 yr 5 mos

    Trained and helped aspiring tennis players hone their skills to prepare them for tournaments and the future. Assisted players through example and precise instruction.