Russia
Product Manager with over three years of experience across Edtech fintech, SaaS, and AI automation. I started my career in software development and grew into product management as I realised I enjoy solving real problems end-to-end. At Wishfin, I owned the Lead Management System roadmap, improving telesales efficiency by 20 percent through AI-driven pitching scripts and increasing call-to-conversion rates by 15 percent. I also built a Customer Support AI Agent that improved first-response time by 10 percent and led integrations with 10+ BFSI partners, boosting offer accuracy by 10 percent. I standardised audit workflows, increasing monthly audit capacity by 12 percent. Before that, at AutoPe, I helped scale the DMRC Momentum 2.0 app to over five million users and redesigned IRCTC’s merchant CRM dashboard to improve data accessibility. Earlier at Axestrack, I improved system uptime by 20 percent and reduced paperwork by 75 percent while driving major process re-engineering. I’m passionate about building scalable, data-informed products that deliver meaningful impact. Currently open to Associate Product Manager or Product Manager opportunities, remote or on-site. Checkout my Product Portfolio: https://bento.me/jishan-qureshi7
• Owned end-to-end Lead Management System (LMS) roadmap and delivery, improving telesales efficiency by 20% through AI-driven loan pitching scripts. • Designed structured call workflows, minimizing context-switching and driving a 15% increase in call-to-conversion rates. • Built and deployed a Customer Support AI Agent using n8n, Airtable and Google Gemini, automating query handling and improving first-response time by 10%. • Led 10+ BFSI partner integrations (Amex, SBI, Axis, DBS, SCB), enhancing offer accuracy by 10%. • Standardized audit processes with a new checklist, boosting monthly audit capacity by 12%.
• Led a dynamic team of 6 members in the development and successful launch of the Delhi Metro Rail Corporation's (DMRC) official app, Momentum 2.0 with a total reach of 5M+ users. • Demonstrated effective project management skills, ensuring timely delivery and adherence to quality standards throughout the development lifecycle. • Revamped the Customer Relationship Management (CRM) Dashboard for Indian Railway Catering and Tourism Corporation (IRCTC) Merchants, optimizing usability and visual appeal. • Collaborated with stakeholders to understand user requirements, leading to a more intuitive and efficient dashboard that streamlined merchant operations.
• Led a team of 20+ students to handle the end-to-end recruitment process for more than 150 university students. • Achieved a 97% placement rate, helping more than 150 students get their first job offer post-university. • Introduced AI Lab and Robotics Lab at Global Institute of Technology, Jaipur. • Participated in the MINISTRY OF HUMAN RESOURCE DEVELOPMENT (MHRD), Department of Science & Technology, Government of Rajasthan, COVID-19 START-UP INNOVATION IDEATHON, 2020, as an Innovator.
• Designed end-to-end control tower solution for live exception handling of the logistic clients. • Increased uptime by 30% for the client and introduced a new business channel for sales. • Managed a process re-engineering project to improve and consolidate end-to-end service processes; restructured communication flow among 5 departments and cut down paperwork by 75%. • Conducted workload assessments and devised new operational processes that led to a 30% increase in productivity. • Prioritised and created a product roadmap for a quarter and introduced a sprint framework of development.