Jingcong (Jack) Chen

Senior Network Engineer

The Ponds, New South Wales, Australia

About

• Currently working in Network Security and Data Network: managing and supporting Juniper SRX, Palo Alto & Cisco ASA firewalls. Managing Prisma Access, Juniper Mist and Cisco/Meraki Wireless, F5 APM/LTM, Cisco Nexus and Juniper EX series switches and zScaler ZIA. • Had experience in Cisco Firepower FTD/FMC, Fortinet Fortigate firewalls/ Forti Manager / Forti Analyzer, , Symantec Blue Coat SG. • Had experience in Cisco Voice/Collaboration, supported and managed Cisco Unified Communications Manager (CUCM), CUBE, Cisco Unified Contact Center Express (UCCX), Cisco Unity Connection (CUC), Cisco Unified IM & Presence and SIP or MGCP gateways. • Had worked in complex network environment using OSPF, BGP, Static Routes, Route Redistribution, MPLS, MPLS-VPN, IPSec VPN. • Had experience of Lan Switching: VLANs, VTP trunking, Ether-channel, Spanning-tree, Q-in-Q.

Experience

  • Calvary Health Care (Full-time · 1 yr 3 mos)
    • Senior Network Engineer
      Oct 2025 - Present · 9 mos

    • Network Engineer
      Apr 2025 - Oct 2025 · 7 mos

  • Network Engineer at Canon Business Services ANZ
    Feb 2022 - Apr 2025 · 3 yrs 3 mos

  • Senior Network Engineer at Data#3
    Sep 2019 - Feb 2022 · 2 yrs 6 mos

  • Solutions Architect at CustomTec
    Feb 2019 - Aug 2019 · 7 mos

  • Network Engineer at Data#3
    Dec 2014 - Feb 2019 · 4 yrs 3 mos