Brooklyn, New York, United States
A leader in industry trends, exceptional customer relations, and sales-generating 275K+ a quarter. Analyzed store reports alongside the leadership to action quarterly strategies and direction of the service. Revamped and streamlined the internal communication team to increase information retention and ensure clear guidance. Onboarded new team members, facilitated quarterly sales meetings, and oversaw a team of 350+ employees.
Drove sales, created long-term owners and built brand loyalty while serving as a customer service mentor for the team. Actively sought emerging technologies and customer trends to inform the team of leveraging new sales opportunities. Brought Apple’s products and services to life through demos and personalized storytelling, unlocking customer curiosity.
Documented, retouched, and edited over 300 photographs for both digital and print reproduction. Implemented a new organizational strategy to streamline the artist’s archive, containing a decade’s worth of art. Coordinated the artist schedules, arranged studio visits, and corresponded with P.P.O.W and Perrotin gallery. Liaised with airlines, hotels, and galleries to create itineraries for shows and events.
Prepared and cut 14-karat gold and silver for a personalized jewelry collection. Arranged gemstones, letter pendants, and chains for welding. Inspected jewelry after each step of the production to ensure quality. Cleaned and polished rings and earrings for the final examination. Made sure all inventory was cataloged and accounted for.