Houston, Texas, United States
Experienced Executive Officer and Registered Nurse with a demonstrated history of working in the hospital & health care industry. Skilled in Operations Management, Physician Relations, People Management, and Healthcare Management. Strong operations professional with a Master of Business Administration and Bachelors of Science in Nursing from Texas Woman's University.
• Administrative and clinical responsibility for the complete operations of the Operating Room, Anesthesia, Sterile Processing, Cardiac Cath Lab, PACU, Cardiovascular Recovery, Endoscopy, Day Surgery, Pre-Admissions, Radiology services, Pharmacy, Laboratory, Facility/Plant Operations, Food/Nutrition Services, and Environmental Services. • Responsible for the management of departmental budgets, provision of patient care services, performance improvement, compliance with regulatory standards, physician satisfaction, and business development. • In the absence of the CEO, represents the hospital organization. • Assumes hospital-wide administrative call on a rotating basis. • Created and executed a strategy to provide Cardiovascular services. • Plans for and oversees all hospital construction and renovation projects. • Acts as facility-wide Staffing Officer. • Member of the organization Board of Governors. • Administrative representative for a number of facility committees.
• Administrative and clinical responsibility for the complete operations of the Operating Room, Anesthesia, Sterile Processing, Endovascular Lab, Cardiac Cath Lab, PACU, Cardiovascular Recovery, Endoscopy, Day Surgery, Pre-Admissions, Trauma Services, Occupational Medicine, and Environmental Services (over 130 FTE’s), representing over $210 million in gross revenue and over $17 million in operating expenses. • Responsible for the management of departmental budget, provision of patient care services, performance improvement, compliance with regulatory standards, physician satisfaction, and business development. • Assumes hospital-wide administrative call on a rotating basis. • Increased surgical volume from 4,067 to 5,473 in the five years following a physician joint-venture surgical hospital opening directly across the street from facility in 2005, representing a 34% increase in volume. • Increased cardiovascular surgical volume 45% over 3-year period. • Increased endovascular surgical volume 34% over 3-year period. • Led process for achieving Level III Trauma designation. • Increased SCIP Core Measure to 99.1% as of 1st quarter 2010, and have maintained that rate as of current quarter (99.16%). • Increased employee satisfaction from 72% to 89% from 2008 to 2011 in procedural departments. • Developed training and implementation of Universal Protocols in Cardiac Cath Lab. • Implemented processes in the Cath Lab and Emergency Department that resulted in decreased Door to Balloon time from an average of greater than 90 minutes to an average quarterly median of less than 60 minutes. • Created STEMI Relay Team measuring pre-hospital provider to intervention with a current median time of 92 minutes. • Effectively closed a financially non-viable Radiation/Oncology center in 2011. • Led multiple facility construction projects.