Jim McGarry

SVP of Global Channel Sales @ Dialpad | Transforming the Future of Work through Agentic AI & Strategic Global Partnerships

Austin, Texas, United States

About

Currently serving as Senior Vice President of Global Channel Sales at Dialpad, I bring 15 years of experience in stakeholder management, partner relationship management, and team leadership. My focus is on driving global channel strategies and fostering strong partnerships to support organizational growth and market expansion. With a foundation in Operational Excellence and Six Sigma practices, my approach emphasizes collaboration, process optimization, and impactful business outcomes. I am dedicated to leveraging my expertise to build dynamic partnerships and deliver innovative solutions that align with strategic objectives.

Experience

  • SVP, Global Channel Sales at Dialpad
    Jan 2026 - Present · 6 mos

  • Zoom (Austin, Texas, United States · Remote)
    • Head of Global Partner Strategy
      Feb 2025 - Jan 2026 · 1 yr

      • Spearheaded the acceleration of global partner routes to market at Zoom Communications. • Developed and implemented a comprehensive channel strategy focused on automation and partner delivery. • Collaborated with cross-functional teams to enhance partner engagement and drive business growth.

    • Head of Global Distribution
      Nov 2023 - Jun 2025 · 1 yr 8 mos

      • Developed and executed Zoom's global sales acceleration strategy to enhance market presence. • Managed revenue growth for existing distribution partners while optimizing onboarding processes. • Established regional distribution partnerships to expand global reach and scale channel growth.

    • Leader, Strategic Partners and Distribution
      Feb 2023 - Nov 2023 · 10 mos

      • Led a team to engage with Zoom's largest channel partnerships in the US, driving enterprise growth. • Developed strategic account programs to accelerate growth within partner organizations. • Fostered collaboration across departments to enhance partnership effectiveness and outcomes.

  • Mitel (Austin, Texas, United States · Remote)
    • Vice President Enterprise Sales
      Jan 2019 - Jan 2021 · 2 yrs 1 mo

      • Led a national sales team focused on account maintenance and new customer acquisition for Mitel's largest enterprise accounts. • Managed account forecasting and targeting for on-premise, cloud, and hybrid solutions. • Fostered strong relationships with key stakeholders to enhance customer satisfaction and drive sales growth.

    • Regional Channel Director
      Jul 2017 - Jan 2019 · 1 yr 7 mos

      • Built and led a new team to establish the TSD Channel route to market for Mitel. • Recruited and managed 9 territory Channel Account Managers across the central U.S. • Developed strategic account plans to penetrate the channel community and enhance Mitel's cloud revenue.

  • ShoreTel (Full-time · 3 yrs 6 mos)
    • Client Sale Executive
      Jul 2015 - Jul 2017 · 2 yrs 1 mo

      • Managed all revenue activities across Central, South Texas, and Louisiana, driving business growth. • Collaborated closely with partners on transactions, new account acquisitions, and renewal activities. • Achieved recognition as a two-time Presidents Club winner for consistently overachieving quota. • Contributed to the successful go-to-market strategy for ShoreTel, enhancing customer engagement and satisfaction.

    • SLED Account Manager
      Feb 2014 - Jul 2015 · 1 yr 6 mos

      • Managed a 7-state region, focusing on sales of ShoreTel solutions to State, Local Government, and Education accounts. • Oversaw national and state purchasing contracts, ensuring compliance and maximizing contract utilization. • Generated new contracts to drive growth within the territory, enhancing ShoreTel's market presence.

  • Senior Enterprise Account Manager at Comcast Business
    Sep 2013 - Feb 2014 · 6 mos

    • Launched the Comcast Fiber business unit in the Denver market, focusing on Enterprise commercial and SLED accounts. • Developed strategic relationships with fiber build-out teams to enhance service delivery. • Managed a regional territory, driving sales initiatives and account growth.