New York, United States
Innovative and driven hands-on Information Technology leader with over 20 combined years of experience in the networking and information security fields. Provides a high level of customer service and end user satisfaction by closely aligning with the needs of the business and its users. Effective change ambassador collaborating with peers to implement positive change within the organization.
As the hands-on leader I spearheaded the global implementation of numerous security tools and networking equipment. This included Cisco Umbrella, Next Gen Cisco ASA Firewalls with FirePower, FireEye HX and NX’s, FireEye Helix Siem, Symantec AV/DLP, Varonis and DarkTrace Cyber AI appliances. Conducted Cybersecurity and Infrastructure site evaluations. This included penetration and email phishing testing. Conducted Risk Assessments based on site evaluations and on Third Party Vendors. Managed day to day operations of our SOC. Monitored all security alerts and responded to all incidents in a timely manner. Worked with Legal and Executive Management on updating Information Security Policies and Procedures. Implemented Data Loss Prevention (DLP) to ensure the security of all corporate intellectual property. Managed an initiative to design and implement a Zero-Trust Network along with Micro-Segmentation.
Extensive worldwide travel to remote offices to manage Merger & Acquisition Integration's, Exchange & Domain Migrations, Office & Data Center relocation's, Data Center upgrades, Site Surveys, and Inventory Audits. Developed and implemented our worldwide migration strategy from On-Premise Exchange to Office 365. Monitored and maintained the production SAP Landscape. Led migration team to replace traditional Phones & Phone Systems with a Cloud Based Phone System from RingCentral. Designed and implemented a highly redundant Data Center. Collaborated with peers to create a corporate-wide data protection strategy that included the implementation of a central Anti-Virus product, device-level encryption of all laptops, and a cloud backup program for laptops utilizing a central cloud-storage provider. Managed and mentored IT staff in multiple field offices. These included direct and indirect reports from helpdesk and infrastructure teams. Managed helpdesk escalations that required senior level intervention on issues affecting large areas of the user population.
Active Directory and Exchange Server Administration. Managed installation, configuration of all Windows & Citrix Servers, EMC SAN Storage, VMware hosts, Cisco Routers/Switches, PIX/ASA Firewalls, Cisco/Meraki AP’s, IronPort’s, Barracuda Web Filters, Barracuda Mail Archivers and Riverbed Steelheads in our 1500-user LAN/WAN environment. Managed backups using Symantec Backup Exec, Iron Mountain, Dell AppAssure, and Amazon Web Services. Managed all Inter-Tel/Mitel Phones Systems.