Philadelphia, Pennsylvania, United States
•Installed, configured and maintained office productivity enhancing tools – hardware and software •Utilized desktop imaging software to create and maintain build standards •Provided support for end-users in home and regional office for all office systems and products including printers, monitors, softphones, laptops, PCs, and other components
•Managed 30 to 50 direct reports in all aspects of business during events •Verified inventory levels and directed concession stand processes •Answered questions and address concerns from customers and employees •Ensured that quality standards are always being met while also reaching max profitability