Madison, Wisconsin, United States
My professional goals are to bring people together to drive successful outcomes in projects. I have been a business owner of a successful outdoor guide company, serving a vibrant community through outdoor education. I worked as the Assistant Director of Outdoor UW at UW - Madison, in a partnership with students to build strong leaders through the Wisconsin Hoofers and The Wisconsin Union. Most recently, I have completed my Master’s degree in Project Management and have been managing large scale software implementation projects for a fast-growing tech startup, SuiteDynamics. At the core of all successful work is collaboration and running towards collective goals.
• Oversee medium to large projects to plan, implement, and execute NetSuite cloud-based software • Work with diverse types of business verticals (Manufacturing, Subscription, Distributer, Non-Profit) • Build, maintain, and monitor budgets, timelines, and scope of all projects in portfolio • Develop and communicate project plans for both external and internal visibility • Prepare and deliver regular and specialty reports on a multitude of metrics within projects • Monitor risks and resolve escalations quickly and effectively to keep project on track • Write, review, and communicate change orders when necessary in project • Work with internal teams, such as finance, operations, IT, and external vendors, to gather requirements and align goals • Coordinate between IT, finance, business users, and technical consultants to ensure smooth collaboration during the project lifecycle • Manage project timelines by setting realistic deadlines for each phase of the project • Proactively identify potential challenges and risks and strategize to mitigate them • Handle daily client and team communication through face-to-face and written communication • Improve Project Management processes, systems, and tools within organization • Connect stakeholders and required resources to complete tasks • Write and resource project tasks amongst team to complete work
Drove program development focused on equipping students for outdoor adventures through a student-staff partnership. Managed and grew revenue generating rental program open to the public as an outlet to the outdoors. Worked on fundraising initiatives and strategic planning to grow opportunities for everyone. Created and maintained risk management, marketing project, and budgeting plans.
Responsible for student lead ship development through Hoofers and Outdoor Uw, both membership organizations.
Maintain student records in Student Information System Update and revise Registrar website Create and write process improvement projects to streamline operations Facilitating and leading the change in structure of student employee jobs Troubleshoot student and staff/faculty concerns with records, transcripts, diplomas, grading, and enrollment Work with an understanding of campus structure Understand and comply with state and federal laws and university policies Collaborate across campus to ensure administrators are trained to use office tools
Plan and coordinate daily and extended trips for rock climbing, ice climbing, skiing, and more. Coordinate daily logistics of guided trips Instruct rock climbing, ice climbing, and skiing, ensuring client success, through safety, fun, and learning Train employees on current policies, procedures, and general climbing knowledge including: top rope setting (gear placement, knots, master points, materials), lead climbing (teaching belaying, clipping, gear), and terrain information Create marketing plans and materials to promote trips in climbing gyms, on the internet, and through personal contact Design and price programs directed toward demands of customer Ensure customer satisfaction from booking to adventure Connect with schools, non-profits, corporate companies, park districts, and other groups to provide rock climbing for all ages, levels, and abilities American Mountain Guide Association trained in Single Pitch Instruction Level 1 Ski Instructor Certified by Professional Ski Instructor Association American Mountain Guide Association Climbing Instructor Certification
Coach youth climbing team of 50 kids (three levels) Overhauled program to create a more inclusive and larger offering Built new team structure which has tripled in numbers Create workout plans for training to build climber skills Initiate fundraising opportunities to provide money for team Communicate announcements with families
Manage 25-30 Front Desk Employees and Group Facilitators that work with customers to book events, manage memberships, and provide excellent customer care Train new employees in being successful with policies and procedures of the gym, working with customers, and following job descriptions Create new youth and adult programs such as special member events Improve existing programs including; Boulders Youth Climbing Team (recreational and competitive), which has grown to over 40 kids Instruct basic, intermediate, and advanced climbing Sell memberships and manage member services, ensuring members are happy Provide resources for members (clinics, classes, special events) Climbing Wall Instructor Certified by the Climbing Wall Association American Mountain Guide Association Climbing Instructor Certification
Attended staff training and development working with children, first-aid, and waterfront safety Coordinated and led 3-5 day canoe trips in the North Woods Lived in rustic cabins with girls 8-12 years old, while facilitating daily life in camp Participated in all camp activities including night games, meals, and daily chores Submitted handwritten letters to camper families at the end of each session Wilderness First Aid trained by Wilderness Medical Association Wilderness Water Safety Certified