Buffalo-Niagara Falls Area
My colleagues recognize me as a versatile team player with a relentless drive to expand my skills. Transitioning from a Family Law Paralegal to a Business Development Specialist, a Mentor, and Client Advocate, I have amplified client outreach and retention. With a strong foundation in empathy, active listening, and effective communication, I deliver exceptional team and client support. As a lateral thinker and pacesetter, I excel in providing swift and practical solutions. I enhance company viability by crafting strategic communication initiatives, delivering compelling service and proposal pitches, and leveraging dynamic public speaking engagements to strengthen client relationships and market presence. A proud graduate of Daemen University, I hold a Bachelor of Arts (BA) in English, focusing on drafting and researching techniques. Connect with me to discuss business growth, having a team mindset, and client support—every story deserves to be shared.
Temporary Caregiver for my parents with dementia.
• Managed client communication with a strategic marketing perspective, ensuring efficient client onboarding and 98% compliance with evergreen agreements • Developed and implemented a screening protocol for optimized client engagement, resulting in impactful client onboarding • Orchestrated high-profile professional and client outreach events to strengthen brand presence and community relations • Mentored interns, law clerks, and paralegals on client outreach, client intake, and project management
• Orchestrated monthly happy hours and quarterly networking events to enhance community engagement and professional connections. • Designed captivating event flyers and programs to boost event visibility and attendee experience. • Built and maintained strategic partnerships with vendors, law firms, and attorneys to drive membership growth and support community outreach initiatives.