Huntington, New York, United States
I am a continuous self-learner with an exceptional work ethic. I recently taught myself Video editing, Google Analytics, Google Ad Words, Adobe Ps, Pr, HTML,SQL, CSS. I have excellent leadership and teamwork skills as I am a Global Mentor for Uniondale Senior High School students and a Secretary for two associations: Zarb Women in Business and Hofstra Analytics Association (which I co-founded). I am a highly motivated MBA in Marketing and Sports & Entertainment Management candidate with experience in creating content for, tracking and monitoring statistics for social media and have a track record of increasing new followers. As a Marketing Specialist at Zwanger-Pessiri, I designed a digital marketing campaign and launched a new social media platform to educate patients and promote the company's brand to the Chinese market.
●Looking for the new cooperation opportunity with local agent, organization, and personal to expand the market and for branding; Plan, execute and assist marketing promotional activities. ●Sale, troubleshoot and resolve customer related issues; ●Arrange and create domestic and international shipping documents; Monitor and track shipment to ensure customer delivery requirements are met.
● Expand and manage marketing customer group; maintain and enhance the company's brand image ● Use online and offline channels for branding and event promotion; plan and execute marketing promotions to increase sales. Collect and analyze operational data and adjust marketing strategies ●Manage driver delivery operations including recruiting, training, performance evaluation, payroll, scheduling and dispatch with the goal of increasing delivery efficiency and increasing customer satisfaction rates. ●Troubleshoot and resolve customer issues regarding lost or late deliveries in a timely and professional manner ●Collaborate with city managers to ensure driver deliveries meet cost and time KPI’s and strive to optimize efficiency and cost-effectiveness
●Conduct researches and gather information of project from the early planning stages to project completion and assist project managers to maintain accountability of project deliverables ●Translate various official documents and projects into Chinese and English. ● Work on PR, represent the company to write official documents and statement to government departments. ●Provide general administrative support for executives and coordinate office activities and operations to secure efficiency and compliance to company policies.
●Generated, maintained, strengthened and increased Professional Relationships with Referring Physicians based on relationship management, and confidence established. Presented as a dedicated Liason. ●Coordinated and implemented events for small and large groups with the goal of hosting educational events for doctors and their professional staff and community. ●Updated customers’ account by using CRM system and troubleshoot problems regarding various customers’ issues. ●Worked closely with, reported to and assisted CEO and managers, and worked closely with different departments. ●Launched a new social media platform to educate patients and promote the company’s brand to Chinese market，created marketing strategies. ●Monitored the statistics for WeChat, resulting in increasing 130 new followers, the highest opening rate is around 92.5%. ●Participated in producing ZP TV Channel. ●Helped translate and design various marketing material, including brochures, videos, referral pads, fliers and writing articles for Chinese social media platform.