Singapore
I am a results-driven Sales Engineer with >4 years’ experience in account management, technical sales and mechanical design in industrial manufacturing industry across APAC. Since young, I have always been interested in all things engineering – cars, aircrafts, robotics (Ironman is my personal favourite!), and machinery. Over the years, I grew to notice the impact of these inventions on our daily life and the improvements that it brings out. This fuelled my passion in engineering physics and mathematical principles. I am a firm believer that engineering forms the foundation of our daily routines. Engineering is a discipline that constantly evolves alongside new and innovative technologies to make things work and solve problems in various industries such as transport, medicine, and environment. Starting my career as a Mechanical Design Engineer, I was able to apply my technical and mechanical design background to ensure high quality designs to support key projects. As I realised the importance of effective communication in order to reap more benefits to a broader audience, I took a leap into a Sales Engineer role and never looked back since. Today, I leverage my strong mechanical design experience to provide technical expertise and solutions in line with customer’s/business’ needs. As a curious engineer who is keen to create a positive impact for the benefit of mankind, I’d love to exchange new ideas and insights. Feel free to connect with me directly at [email protected]. I look forward to connecting with you!
Manage portfolio of 85 clients across Malaysia, Thailand & Vietnam with multi-million dollar spend. Drive business development and account management, oversee end-to-end sales support, conduct market research to enhance products, services and machine specifications, and champion business transformation. Core responsibilities: - Regional Account Management - Business Development - Upselling & Cross-Selling - Client Relationship Management - Sales Cycle Support - Market & Competitor Activity Analysis - Technical Presentations - Product/Service/Technical Enhancements - Factory Acceptance Testing - Business Transformation - Cross-Functional Team Engagement Achievements: - Secured double-digit % growth from FY17 - 21 for territory accounts by expanding range of products/services - Acquired 8 new clients across SEA by pitching compelling value proposition on newly-launched machine. - Generated double-digit machine sales between FY18 – 20 by forging strategic client relationships and identifying growth opportunities - Accelerate quotation turnaround time to 90% by introducing new operational process
Executed design and development of Worldline’s Electronic Fund Transfer (EFT) products. Oversaw entire design process, reviewed product technical designs, implemented best design practices, and engaged with manufacturers to ensure and facilitate design build. Core responsibilities: - Product Technical Design - Product Prototyping & Production - Design Requirements - Feasibility Studies - Cost Management - Assembly/Parts Drawing - Cross-Functional Team Communication Achievements: - Expanded 2 base models to 22 active sub-models with additional functionalities to address customer and market needs - Maximised reused parts to ~77% and minimised unique parts by resolving manufacturing design issues and identifying quality suppliers to reduce cost - Oversaw design of YOMANI terminal, which won Red Dot Design award
Coordinated with project teams to produce project deliverables based on contract documents and communicated with site engineers to implement SOPs and resolve system malfunctions, ensuring reliability of systems. Core responsibilities: - Technical/Functional Specifications - Design Specifications Evaluation - Material Selection - System Components/Product Modification - Project Management - Standard Operating Procedures - System Reliability Operation - Cross-Functional Team Communication