Langley, Washington, United States
I am a passionate advocate for building high-quality IT certifications, and am looking at ways to leverage AI and other emerging technologies to design programs that stay ahead of the curve in the ever-changing tech landscape. I aim to create loyal, technically adept advocates who champion your technology solution, driving customer retention, expansion, and revenue.
Helping IT hardware, software, and SaaS vendors turn professional certification into a strategic force multiplier. Validify Consulting focuses on the two key pillars of defensible, high-stakes programs: • Identification of the critical Knowledge, Skills, and Abilities (KSAs) required for success via Job Task Analysis (JTA). • Validation of candidate competence through high-stakes exam development and strategic program design. By building expertise directly into customer and partner channels, I help vendors accelerate product adoption, reduce churn, and lower operational expenses by shifting training burdens away from support teams.
• Part of a global team of administrators managing a community of 40,000+ registered users • Responsible for defining community standards and forum structure • Participant in openSUSE project-level discussions about the community and related infrastructure • Provide some technical assistance with the management of our Discourse forums platform
• Participant and contributor to the strategic plan workgroups for promoting the value of certification to both the broader IT industry and to internal stakeholders at sponsor companies • Demonstrated giving an internal executive briefing on the value of certification to the membership • Regular contributor to the Speed, Agility, and Rapid Change (SPARC), and Securing Certifications task forces
With over 20 years of experience in technical training, professional certifications, and content creation, I specialize in designing and building high-impact certification programs tailored to the IT industry. As a trusted advisor, I offer consulting & contract services, including: • Crafting strategies for successful high-stakes certification programs • Designing test blueprints and facilitating item development workshops • Interpreting psychometric reports and ensuring program integrity • Assisting with vendor selection for tools and platforms • Designing forms-based and performance-based exams I help organizations plan, build, update, and maintain certification programs that drive professional growth and business success.
• Focused on personal development and well-being • Extended my knowledge about professional certification programs • Continued my involvement in the IT Certification Council • Researched methods to accelerate certification development for SaaS technologies • Researched techniques to combine practical validation of skills, testing around knowledge and concepts, and the use of gamification systems to drive engagement with SaaS platforms and incorporate that into the certification process. • Researched and experimented with ways to leverage generative AI in certification development without compromising item security