Greater Sacramento
As a Business Administration student at California State University-Sacramento, focusing on Finance and Financial Management Services, I bring a strong academic foundation to my professional experience. My educational journey is complemented by an Associate's degree in Business Administration from Sacramento City College, which I completed in December 2024. My current role as a Shift Manager at Firewings has equipped me with hands-on experience in team management, scheduling, customer service, and financial performance monitoring. I have consistently contributed to smooth daily operations and was recognized as a nominee for "Best Manager & Employee" in 2023. I am passionate about leveraging my experience and growing my career in finance, accounting, or business operations.
• Led daily restaurant operations at Fire Wings, managing a team of over 20 employees. • Handled scheduling, training, and performance support to ensure smooth operations. • Monitored financial performance and supported budgeting for supplies, enhancing cash handling accuracy. • Nominated for “Best Manager & Employee” in 2023, showcasing leadership and customer service excellence.
• Supported front-of-house and kitchen teams during high-volume shifts at Oz Korean BBQ. • Delivered food orders quickly and accurately, ensuring a smooth dining experience for customers. • Maintained clean and organized tables while effectively communicating with the kitchen staff. • Developed strong customer service, teamwork, and time-management skills in a fast-paced environment.
• Managed incoming shipments and organized inventory to support efficient store operations at Hobby Lobby. • Ensured shelves were fully stocked and maintained an organized stockroom while adhering to safety guidelines. • Assisted customers with product inquiries, enhancing their shopping experience and fostering a positive environment.
• Managed customer service operations to ensure a positive dining experience for guests. • Trained new employees, fostering their adaptation to roles and maintaining high service standards. • Prepared food items according to company standards while maintaining a clean and organized kitchen environment. • Promoted teamwork and open communication to enhance operational efficiency and customer satisfaction.
• Managed daily cash handling and customer transactions for a small family business. • Balanced registers, prepared deposits, and maintained organized financial records. • Assisted customers and handled payments while supporting day-to-day operations. • Served as a translator, enhancing communication between my grandparents and customers.